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Their own payment-practices filing · gov.uk

Santander UK Operations Limited paid suppliers in 30 days on average — right on its stated terms

CRN 04137550 · Financial services · 6 statutory reports on record · period to 30 Jun 2022

Dated record. The latest report covers a period ending 30 Jun 2022 and the company hasn’t filed since (it may have dropped below the reporting threshold). Treat the figures as historical.
30daysavg time to pay · H1 2022

Their H1 2022 filing put the average right on the 30-day term they state.

Their stated terms
30 days
Paid outside agreed terms
25% of invoices
Paid after 61+ days
0%
Reporting period
1 Jan 2022 – 30 Jun 2022
Source
their gov.uk filing, filed 2 Aug 2022

Self-reported figures from their statutory filing. How this is compiled.

Terms vs reality · their H1 2022 filing

Paid right on the 30-day term they state

The pattern · last 6 of 6 reports

22 → 30 days — slower across the window

The read · computed from their figures

Santander UK Operations Limited's H1 2022 filing put their average at 30 days against stated terms of 30 days; 25% of invoices were paid outside agreed terms and 0% took 61 days or longer. Filed 2 Aug 2022.

The direction is slower: from 22 days in H1 2019 to 30 now — 8 days slower across their last 6 reports.

That is 6 statutory periods on record (earliest H1 2019) — a historical record, not a promise for a new invoice.

What they tell their suppliers

Payment code: The Prompt Payment Code Offers e-invoicing

In their own words · from the filing

Standard payment terms

Santander UK Operations Limited payment terms are 30 days. There are no contracts for which there are longer payment terms and there have been no changes to this arrangement in the period.

Dispute resolution

If a supplier has a dispute regarding payment, there is an established escalation and investigation process in place. Should the supplier remain unhappy at the outcome of the initial escalation and investigation, they can refer the matter to an independent body. Information regarding this process is included in the standard contract terms.

Every statutory report on record

Most recent first.

PeriodAvg daysOutside terms61+ daysFiled
H1 20223025%0%2 Aug 2022
H1 20218548%48%2 Aug 2021
H2 20202913%13%8 Feb 2021
H1 20202623%9%28 Jul 2020
H2 20194761%21%30 Jan 2020
H1 20192215%8%26 Jul 2019

On the public register · Companies House

Company record

Status
Active
Type
Private Limited Company
Incorporated
9 Jan 2001
Registered office
2 TRITON SQUARE, LONDON, NW1 3AN
0 outstanding charges on the register Accounts due 30 Sept 2027

Open the full record at Companies House.

Quick answers · Santander UK Operations Limited

Are they getting slower or faster?
Their reported average has moved about 8 days slower over the window (22 → 30 days).
What's their typical pay point?
Their latest filed report put the average at day 30; across their last 6 reports it ranged 22–85 days. Treat that as a historical reference point, not a promise for a new invoice.
Can I see what this means for my invoices?
Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.
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More large companies in financial services

Santander UK Group Holdings PLC · Santander UK PLC · Santander Insurance Services UK Limited · Sarasin Investment Funds Limited · Santander Consumer (UK) PLC · Scania Finance Great Britain Limited

How UK payment reporting works

What is a Payment Practices Report?
UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.
What does "paid outside agreed terms" mean?
The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.
How often is this data updated?
Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.
Is this official government data?
The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-04137550 · latest period to 30 Jun 2022

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