Their own payment-practices filing · gov.uk

Santander Insurance Services UK Limited paid suppliers in 22 days on average — inside its 30-day stated terms

CRN 01492302 · Financial services · 11 statutory reports on record · period to 30 Jun 2023

Dated record. The latest report covers a period ending 30 Jun 2023 and the company hasn’t filed since (it may have dropped below the reporting threshold). Treat the figures as historical.

22daysavg time to pay · H1 2023

Their H1 2023 filing put the average 8 days inside their stated 30-day term.

Their stated terms: 30 days
Paid outside agreed terms: 21% of invoices
Paid after 61+ days: 14%
Reporting period: 1 Jan 2023 – 30 Jun 2023
Source: their gov.uk filing, filed 18 Aug 2023

Self-reported figures from their statutory filing. How this is compiled.

Terms vs reality · their H1 2023 filing

Paid 8 days inside the 30-day term they state

PAIDLATE · terms vs the clockdays to pay · 0–40

avg 22d

0 days40 days

reported avg 22 days their filed terms 30 days UK median 31 days · n = 6,104 recent filers

Where their invoices landed · share of all invoices

within 30 days 79% 31–60 days 7% 61+ days 14%

Source: their statutory Payment Practices Report #75509, period 1 Jan 2023 – 30 Jun 2023, filed 18 Aug 2023 · gov.uk payment-practices service

Santander Insurance Services UK Limited paid 8 days inside its stated 30-day term. 21% of invoices still went outside agreed terms; 14% reached 61 days or more. Self-reported in their statutory H1 2023 filing.

The pattern · last 6 of 11 reports

10 → 22 days — slower across the window

PAIDLATE · the patternavg days per report

Last 6 of 11 filed reports · linear day scale · every period is in the table below · Source: gov.uk payment-practices service

12 days slower across the window. From 10 days in H2 2020 to 22 in the H1 2023 filing; the dashed line marks the 30-day term they state.

The read · computed from their figures

Santander Insurance Services UK Limited's H1 2023 filing put their average at 22 days against stated terms of 30 days; 21% of invoices were paid outside agreed terms and 14% took 61 days or longer. Filed 18 Aug 2023.

The direction is slower: from 10 days in H2 2020 to 22 now — 12 days slower across their last 6 reports.

That is 11 statutory periods on record (earliest H1 2018) — a historical record, not a promise for a new invoice.

What they tell their suppliers

Payment code: The Prompt Payment Code Offers e-invoicing

In their own words · from the filing

Standard payment terms

Santander Insurance Services UK Limited payment terms are 30 days. There are no contracts for which there are longer payment terms and there have been no changes to this arrangement in the period.

Dispute resolution

If a supplier has a dispute regarding payment, there is an established escalation and investigation process in place. Should the supplier remain unhappy at the outcome of the initial escalation and investigation, they can refer the matter to an independent body. Information regarding this process is included in the standard contract terms.

Every statutory report on record

Most recent first.

Period	Avg days	Outside terms	61+ days	Filed
H1 2023	22	21%	14%	18 Aug 2023
H2 2022	13	4%	4%	16 Feb 2023
H1 2022	17	18%	0%	2 Aug 2022
H2 2021	7	5%	0%	9 Feb 2022
H1 2021	15	13%	0%	2 Aug 2021
H2 2020	10	4%	2%	8 Feb 2021
H1 2020	24	25%	15%	28 Jul 2020
H2 2019	13	2%	2%	30 Jan 2020
H1 2019	13	8%	0%	26 Jul 2019
H2 2018	26	16%	6%	1 Feb 2019
H1 2018	21	14%	6%	31 Jul 2018

On the public register · Companies House

Company record

Status: Active
Type: Private Limited Company
Incorporated: 21 Apr 1980
Registered office: 2 TRITON SQUARE, LONDON, NW1 3AN

0 outstanding charges on the register Accounts due 30 Sept 2027

Open the full record at Companies House.

Quick answers · Santander Insurance Services UK Limited

Are they getting slower or faster?

Their reported average has moved about 12 days slower over the window (10 → 22 days).

What's their typical pay point?

Their latest filed report put the average at day 22; across their last 6 reports it ranged 7–22 days. Treat that as a historical reference point, not a promise for a new invoice.

Can I see what this means for my invoices?

Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.

Stay ahead

Watch Santander Insurance Services UK Limited (free)

They haven’t filed a payment report since 18 Aug 2023. We watch their public record and email you when something changes — a new payment report, late filings, insolvency markers, new charges.

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More large companies in financial services

Santander Consumer (UK) PLC · Santander UK Group Holdings PLC · Santander Asset Management UK Limited · Santander UK Operations Limited · Santander Asset Finance PLC · Santander UK PLC

How UK payment reporting works

What is a Payment Practices Report?

UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.

What does "paid outside agreed terms" mean?

The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.

How often is this data updated?

Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.

Is this official government data?

The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-01492302 · latest period to 30 Jun 2023

Verify the original Companies House file

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