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Their own payment-practices filing · gov.uk

How long does Zen Internet Limited take to pay its suppliers?

CRN 03101568 · Information & communication · 11 statutory reports on record · period to 30 Mar 2026

31days
their reported average time to pay suppliers, latest period
Around averagevs a 31-day median across 6,185 recent filers

Self-reported figure from their statutory filing. How this is compiled.

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On the public register · Companies House

Company record

Status
Active
Type
Private Limited Company
Incorporated
13 Sept 1995
Registered office
SANDBROOK HOUSE SANDBROOK PARK, ROCHDALE, OL11 1RY
3 outstanding charges — secured borrowing registered Accounts due 30 Jun 2027

Open the full record at Companies House.

Terms vs reality

Stated terms: 30 days. Reported average: 31.

Stated terms30d
+1 days
Reported avg31d

At a glance

The key figures

30d
their stated terms
0%
invoices paid outside terms
-5d
faster over the window
±12d
variable pattern

Vs peers · latest reported averages

fasterslower
Slower than 57% of the 475 large companies reporting in information & communication.

The pattern

Getting faster

Average days to pay across their last 6 statutory reports.

terms 30d
36
27
23
46
27
31
H2 2023H1 2024H2 2024H1 2025H2 2025H1 2026

Where their supplier invoices land · latest period

within 30 days 59% 31–60 days 36% 61+ days 5%

The read · computed from their figures

Zen Internet Limited has filed 11 statutory payment periods (earliest H1 2021). Their latest report puts the average at 31 days against stated terms of 30 days.

The direction is faster: from 36 to 31 days over the window — about 5 days faster.

In the latest period 0% of invoices were paid outside their agreed terms, and 5% landed 61+ days out.

What they tell their suppliers

Offers e-invoicing

In their own words · from the filing

Standard payment terms

Our standard payment terms are 30 days from date of invoice. The majority of our supply chain are on these payment terms. However we also have suppliers that are on payment terms that differ from this. eg: 7 days from date of invoice, 14 days from date of invoice, 60 days from date of invoice and 90 days from date of invoice. The shorter payment terms have been negotiated to this by the supplier in question. The 90 day payment terms is a unique case for one supplier that is based in Germany and the transit of stock to ourselves takes time.

Dispute resolution

We have a formal dispute process with our key suppliers (covering c80%) of the spend. All other suppliers where we have a dispute we will raise with the supplier and work together to resolve in a timely manner. If any payment is witheld we make this clear as part of the dispute process. Overall zen has three key values, one of which is "happy suppliers" where we take great pride in paying our suppliers on time and supporting when necessary where we can.

Every statutory report on record

Most recent first.

PeriodAvg daysOutside terms61+ daysFiled
H1 2026310%5%30 Apr 2026
H2 2025270%3%30 Oct 2025
H1 2025460%6%11 Apr 2025
H2 2024230%2%15 Oct 2024
H1 2024270%3%19 Apr 2024
H2 2023361%8%21 Nov 2023
H1 2023280%6%9 May 2023
H2 2022291%5%4 Oct 2022
H1 2022300%3%27 Apr 2022
H2 2021310%4%31 Jan 2022
H1 2021290%3%31 Jan 2022

Quick answers

Are they getting slower or faster?
Their reported average has moved about 5 days faster over the window (36 → 31 days).
What's their typical pay point?
Their latest reports average around day 31, moving within about ±12 days. Treat that as a historical reference point, not a promise for a new invoice.
Can I see what this means for my invoices?
Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.

Stay ahead

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How UK payment reporting works

What is a Payment Practices Report?
UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.
What does "paid outside agreed terms" mean?
The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.
How often is this data updated?
Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.
Is this official government data?
The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,185 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-03101568 · latest period to 30 Mar 2026

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