Their own payment-practices filing · gov.uk

How long does Paragon Customer Communications (London) Limited take to pay its suppliers?

CRN 02788181 · Other services · 18 statutory reports on record · period to 30 Jun 2026

39days

their reported average time to pay suppliers, latest period

Slower than mostvs a 31-day median across 6,185 recent filers

Self-reported figure from their statutory filing. How this is compiled.

On the public register · Companies House

Company record

Status: Active
Type: Private Limited Company
Incorporated: 9 Feb 1993
Registered office: LOWER GROUND FLOOR, PARK HOUSE, 16/18, LONDON, EC2M 7EB

1 outstanding charge — secured borrowing registered Accounts due 31 Mar 2027

Open the full record at Companies House.

Terms vs reality

Stated terms: 0–90 days. Reported average: 39.

Stated terms0–90d

+39 days

Reported avg39d

At a glance

The key figures

0–90d

their stated terms

invoices paid outside terms

-30d

faster over the window

±17d

variable pattern

Vs peers · latest reported averages

fasterslower

Slower than 72% of the 118 large companies reporting in other services.

The pattern

Getting faster

Average days to pay across their last 6 statutory reports.

H2 2023H1 2024H2 2024H1 2025H2 2025H1 2026

Where their supplier invoices land · latest period

within 30 days 52% 31–60 days 45% 61+ days 3%

The read · computed from their figures

Paragon Customer Communications (London) Limited has filed 18 statutory payment periods (earliest H2 2017). Their latest report puts the average at 39 days against stated terms of 0–90 days.

The direction is faster: from 69 to 39 days over the window — about 30 days faster.

In the latest period 4% of invoices were paid outside their agreed terms, and 3% landed 61+ days out.

In their own words · from the filing

Standard payment terms

60 days, 30 days, 0 days from document date of supplier invoice

Dispute resolution

Initial enquires are addressed to the accounts payable team centrally based at Dagenham. This is by either phone or email to "[email protected]". The AP team wiIl engage internally with requestor staff in any instances where there are queries matching purchase orders to supplier invoice.

Every statutory report on record

Most recent first.

Period	Avg days	Outside terms	61+ days	Filed
H1 2026	39	4%	3%	4 Aug 2026
H2 2025	37	4%	2%	27 Mar 2026
H1 2025	70	16%	30%	30 Jul 2025
H2 2024	67	15%	36%	31 Jan 2025
H1 2024	68	49%	36%	21 Aug 2024
H2 2023	69	52%	39%	1 Feb 2024
H1 2023	66	47%	39%	28 Jul 2023
H2 2022	66	48%	41%	31 Jan 2023
H1 2022	59	34%	30%	29 Jul 2022
H2 2021	58	38%	28%	31 Jan 2022
H1 2021	66	50%	34%	3 Aug 2021
H2 2020	64	39%	39%	21 Feb 2021
H1 2020	59	40%	37%	10 Aug 2020
H2 2019	63	30%	33%	31 Jan 2020
H1 2019	58	26%	11%	1 Aug 2019
H2 2018	58	50%	21%	25 Jan 2019
H1 2018	69	70%	32%	24 Aug 2018
H2 2017	64	35%	29%	25 Jun 2018

Working-capital effect

What a 39-day cycle ties up

Illustrative. On a hypothetical £12k/month account, at a 39-day vs a 0-day payment cycle.

≈ £15,500

of invoicing outstanding at any one time on a 39-day cycle — about £15,400 more than the same account would carry at 0-day terms.

Late Payment Act. The Late Payment of Commercial Debts Act lets a supplier charge statutory interest and fixed compensation on invoices paid past agreed terms. Work out what a late invoice is worth → Whether it applies depends on your contract — check with an adviser.

Quick answers

Are they getting slower or faster?

Their reported average has moved about 30 days faster over the window (69 → 39 days).

What's their typical pay point?

Their latest reports average around day 39, moving within about ±17 days. Treat that as a historical reference point, not a promise for a new invoice.

Can I see what this means for my invoices?

Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.

Stay ahead

Watch Paragon Customer Communications (London) Limited (free)

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How UK payment reporting works

What is a Payment Practices Report?

UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.

What does "paid outside agreed terms" mean?

The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.

How often is this data updated?

Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.

Is this official government data?

The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,185 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-02788181 · latest period to 30 Jun 2026

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