Their own payment-practices filing · gov.uk
Phoenix Wealth Services Limited paid suppliers in 30 days on average — right on its stated terms
Their H1 2019 filing put the average right on the 30-day term they state.
- Their stated terms
- 30 days
- Paid outside agreed terms
- 17% of invoices
- Paid after 61+ days
- 0%
- Reporting period
- 1 Jan 2019 – 30 Jun 2019
- Source
- their gov.uk filing, filed 31 Jul 2019
Self-reported figures from their statutory filing. How this is compiled.
Terms vs reality · their H1 2019 filing
Paid right on the 30-day term they state
Where their invoices landed · share of all invoices
The read · computed from their figures
Phoenix Wealth Services Limited's H1 2019 filing put their average at 30 days against stated terms of 30 days; 17% of invoices were paid outside agreed terms and 0% took 61 days or longer. Filed 31 Jul 2019.
That is one statutory period on record (earliest H1 2019) — a historical record, not a promise for a new invoice.
What they tell their suppliers
In their own words · from the filing
Standard payment terms
I. The business' standard payment terms are for all undisputed invoices to be paid within 30 days of receipt. The maximum contractual payment period is 30 days from the receipt of an invoice and there have been no changes to the business' standard payment terms in the reporting period. Sunlife pay in line with contracted terms, in the vast majority of cases this is 30 days from the date of invoice. We will agree to shorter terms if the contractual negotiations require it.
Dispute resolution
Phoenix has a dispute resolution process for staff to follow should a query or dispute of an invoice arise, which is published on the intranet. The dispute resolution process is supplemented from a supplier facing perspective with the relevant contractual provisions for invoice query, escalation and dispute processes.
Every statutory report on record
Most recent first.
| Period | Avg days | Outside terms | 61+ days | Filed |
|---|---|---|---|---|
| H1 2019 | 30 | 17% | 0% | 31 Jul 2019 |
On the public register · Companies House
Company record
- Status
- Active
- Type
- Private Limited Company
- Incorporated
- 31 Mar 1988
- Registered office
- 10 BRINDLEYPLACE, BIRMINGHAM, B1 2JB
Quick answers · Phoenix Wealth Services Limited
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How UK payment reporting works
What is a Payment Practices Report?
What does "paid outside agreed terms" mean?
How often is this data updated?
Is this official government data?
How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.
The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).
Report PL-02238458 · latest period to 30 Jun 2019
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