Their own payment-practices filing · gov.uk

Phoenix Life Assurance Limited paid suppliers in 29 days on average — inside its 30-day stated terms

CRN 00001419 · Financial services · 6 statutory reports on record · period to 31 Dec 2020

Dated record. The latest report covers a period ending 31 Dec 2020 and the company hasn’t filed since (it may have dropped below the reporting threshold). Treat the figures as historical.

29daysavg time to pay · H2 2020

Their H2 2020 filing put the average 1 day inside their stated 30-day term.

Their stated terms: 30 days
Paid outside agreed terms: 0% of invoices
Paid after 61+ days: 0%
Reporting period: 1 Jul 2020 – 31 Dec 2020
Source: their gov.uk filing, filed 29 Jan 2021

Self-reported figures from their statutory filing. How this is compiled.

Terms vs reality · their H2 2020 filing

Paid 1 day inside the 30-day term they state

PAIDLATE · terms vs the clockdays to pay · 0–40

avg 29d

0 days40 days

reported avg 29 days their filed terms 30 days UK median 31 days · n = 6,104 recent filers

Where their invoices landed · share of all invoices

within 30 days 100% 31–60 days 0% 61+ days 0%

Source: their statutory Payment Practices Report #42115, period 1 Jul 2020 – 31 Dec 2020, filed 29 Jan 2021 · gov.uk payment-practices service

Phoenix Life Assurance Limited paid 1 day inside its stated 30-day term. 0% of invoices still went outside agreed terms; 0% reached 61 days or more. Self-reported in their statutory H2 2020 filing.

The pattern · last 6 of 6 reports

Held steady around 29 days

PAIDLATE · the patternavg days per report

Last 6 of 6 filed reports · linear day scale · every period is in the table below · Source: gov.uk payment-practices service

Steady around 29 days. Their reported average has moved within about ±5 days period to period; the dashed line marks the 30-day term they state.

The read · computed from their figures

Phoenix Life Assurance Limited's H2 2020 filing put their average at 29 days against stated terms of 30 days; 0% of invoices were paid outside agreed terms and 0% took 61 days or longer. Filed 29 Jan 2021.

The pattern is steady — their reported average moves within about ±5 days period to period.

That is 6 statutory periods on record (earliest H1 2018) — a historical record, not a promise for a new invoice.

What they tell their suppliers

Payment code: Prompt Payment Code

In their own words · from the filing

Standard payment terms

The business' standard payment terms are for all undisputed invoices to be paid within 30 days of receipt. The maximum contractual payment period is 30 days from the receipt of an invoice and there have been no changes to the business' standard payment terms in the reporting period. Sunlife pay in line with variable contracted terms, in the vast majority of cases this is 30 days from the date of invoice but there are differing terms in place with different suppliers. We will agree to shorter terms if the contractual negotiations require it.

Dispute resolution

Phoenix has a dispute resolution process for staff to follow should a query or dispute of an invoice arise, which is published on the intranet. The dispute resolution process is supplemented from a supplier facing perspective with the relevant contractual provisions for invoice query, escalation and dispute processes.

Every statutory report on record

Most recent first.

Period	Avg days	Outside terms	61+ days	Filed
H2 2020	29	0%	0%	29 Jan 2021
H1 2020	31	67%	0%	31 Jul 2020
H2 2019	24	29%	0%	29 Jan 2020
H1 2019	33	40%	0%	31 Jul 2019
H2 2018	54	61%	6%	30 Jan 2019
H1 2018	28	33%	0%	30 Jul 2018

On the public register · Companies House

Company record

Status: Active
Type: Private Limited Company
Incorporated: 11 Jul 1864
Registered office: 10 BRINDLEYPLACE, BIRMINGHAM, B1 2JB

1 outstanding charge — secured borrowing registered Accounts due 30 Sept 2026 — overdue

Open the full record at Companies House.

Quick answers · Phoenix Life Assurance Limited

Are they getting slower or faster?

Their reported average was steady — within about ±5 days period to period, around 29 days.

What's their typical pay point?

Their latest reports averaged around day 29, moving within about ±5 days. Treat that as a historical reference point, not a promise for a new invoice.

Can I see what this means for my invoices?

Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.

Stay ahead

Watch Phoenix Life Assurance Limited (free)

They haven’t filed a payment report since 29 Jan 2021. We watch their public record and email you when something changes — a new payment report, late filings, insolvency markers, new charges.

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How UK payment reporting works

What is a Payment Practices Report?

UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.

What does "paid outside agreed terms" mean?

The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.

How often is this data updated?

Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.

Is this official government data?

The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-00001419 · latest period to 31 Dec 2020

Verify the original Companies House file

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