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Their own payment-practices filing · gov.uk

Vocare Limited paid suppliers in 33 days on average — 3 days past its stated terms

CRN 09933257 · Health & social care · 13 statutory reports on record · period to 30 Sept 2024

Dated record. The latest report covers a period ending 30 Sept 2024 and the company hasn’t filed since (it may have dropped below the reporting threshold). Treat the figures as historical.
33daysavg time to pay · H2 2024

Their H2 2024 filing put the average 3 days past the 30-day term they state.

Their stated terms
30 days
Paid outside agreed terms
45% of invoices
Paid after 61+ days
4%
Reporting period
1 Apr 2024 – 30 Sept 2024
Source
their gov.uk filing, filed 28 Oct 2024

Self-reported figures from their statutory filing. How this is compiled.

Terms vs reality · their H2 2024 filing

Paid 3 days past their stated terms

The pattern · last 6 of 13 reports

37 → 33 days — faster across the window

The read · computed from their figures

Vocare Limited's H2 2024 filing put their average at 33 days against stated terms of 30 days; 45% of invoices were paid outside agreed terms and 4% took 61 days or longer. Filed 28 Oct 2024.

The direction is faster: from 37 days in H1 2022 to 33 now — 4 days faster across their last 6 reports.

That is 13 statutory periods on record (earliest H2 2018) — a historical record, not a promise for a new invoice.

In their own words · from the filing

Standard payment terms

Vocare's standard payment terms are 30 days from date of invoice for our suppliers. Vocare also engages with self-employed healthcare professionals and GP's ( PSC's ), who are on agreed 30 day payment terms. We deal with suppliers to whom we offer 0-14 day payment terms. We have multiple payment runs per month and this is managed by our Accounts payable team. Invoices are paid once internal approval has been given and invoice is due.

Dispute resolution

Vocare's goal is to be transparent through clear communication and to build strong collaborative relationships with our suppliers. We communicate disputes with suppliers via email ( or telephone where necessary ), providing a full reconciliation and/or explanation of the issue. We endeavour to resolve these disputes in a timely manner and monitor an accounts payable inbox 8 am -5 pm, Monday - Friday.We are also contactable via a Finance phoneline. Our aim is to resolve queries within 3 working days, with the majority answered same day. In addition the accounts payable team complete weekly supplier reconciliations on key suppliers and follow up on invoices in dispute, or awaiting approval every 3-5 days.

Every statutory report on record

Most recent first.

PeriodAvg daysOutside terms61+ daysFiled
H2 20243345%4%28 Oct 2024
H1 20242274%19%26 Apr 2024
H2 20234665%16%27 Oct 2023
H1 20233553%5%29 Apr 2023
H2 20223447%3%28 Oct 2022
H1 20223746%4%27 Apr 2022
H2 20213554%5%29 Oct 2021
H1 20213851%4%29 Apr 2021
H2 20203957%4%28 Oct 2020
H1 20204056%6%29 Apr 2020
H2 20194158%7%30 Oct 2019
H1 20194553%14%29 May 2019
H2 20184546%12%31 Oct 2018

On the public register · Companies House

Company record

Status
In Administration
Type
Private Limited Company
Incorporated
31 Dec 2015
Registered office
ERNST & YOUNG LIMITED, LEEDS, LS1 4AP
1 outstanding charge — secured borrowing registered Accounts due 31 Dec 2025

Open the full record at Companies House.

Illustrative · working-capital arithmetic

What a 33-day cycle ties up

A worked example, not a finding. On a hypothetical £12k/month account, at a 33-day vs a 30-day payment cycle.

≈ £13,000
of invoicing outstanding at any one time on a 33-day cycle — about £1,200 more than the same account would carry at 30-day terms.

Late Payment Act. The Late Payment of Commercial Debts (Interest) Act 1998 lets a supplier charge statutory interest and fixed compensation on invoices paid past agreed terms. Work out what a late invoice is worth → Whether it applies depends on your contract — check with an adviser.

Quick answers · Vocare Limited

Are they getting slower or faster?
Their reported average has moved about 4 days faster over the window (37 → 33 days).
What's their typical pay point?
Their latest filed report put the average at day 33; across their last 6 reports it ranged 22–46 days. Treat that as a historical reference point, not a promise for a new invoice.
Can I see what this means for my invoices?
Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.
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How UK payment reporting works

What is a Payment Practices Report?
UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.
What does "paid outside agreed terms" mean?
The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.
How often is this data updated?
Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.
Is this official government data?
The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-09933257 · latest period to 30 Sept 2024

Verify the original Companies House file

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