Their own payment-practices filing · gov.uk
How long does Octopus Energy Limited take to pay its suppliers?
Self-reported figure from their statutory filing. How this is compiled.
On the public register · Companies House
Company record
- Status
- Active
- Type
- Private Limited Company
- Incorporated
- 14 Oct 2014
- Registered office
- UK HOUSE, 5TH FLOOR, LONDON, W1D 1NN
Terms vs reality
Stated terms: 30 days. Reported average: 13.
At a glance
The key figures
Vs peers · latest reported averages
The pattern
Holding steady
Average days to pay across their last 6 statutory reports.
Where their supplier invoices land · latest period
The read · computed from their figures
Octopus Energy Limited has filed 12 statutory payment periods (earliest H1 2020). Their latest report puts the average at 13 days against stated terms of 30 days.
The pattern is steady — their reported average moves within about ±4 days period to period.
In the latest period 38% of invoices were paid outside their agreed terms, and 1% landed 61+ days out.
What they tell their suppliers
In their own words · from the filing
Standard payment terms
Octopus's standard payment terms are 30 days on receipt of invoice, unless different terms have been agreed or are stated on the invoice. Some suppliers are paid via direct debit and/or have immediate payment terms.
Dispute resolution
Queries orissues are raised by sending an email to the Accounts Payable team. A member of the team will contact the supplier to understand the issue and attempt to rectify. If the issue cannot be rectified by the Accounts Payable team it will be escalated as required by management. The team aims to resolve issues as quickly as practicable, usually within 2 – 4 working days.
Other information
There were some process changes in August 2025 and notwithstanding this 99% of supplier invoices were paid with 60 days in compliance with the PPC
Every statutory report on record
Most recent first.
| Period | Avg days | Outside terms | 61+ days | Filed |
|---|---|---|---|---|
| H2 2025 | 13 | 38% | 1% | 5 Jan 2026 |
| H1 2025 | 16 | 9% | 0% | 17 Jun 2025 |
| H2 2024 | 14 | 7% | 0% | 29 Nov 2024 |
| H1 2024 | 20 | 6% | 0% | 28 May 2024 |
| H2 2023 | 22 | 10% | 1% | 25 Jan 2024 |
| H1 2023 | 15 | 12% | 1% | 31 May 2023 |
| H2 2022 | 16 | 17% | 1% | 30 Nov 2022 |
| H1 2022 | 18 | 17% | 1% | 30 May 2022 |
| H2 2021 | 17 | 13% | 0% | 30 Nov 2021 |
| H1 2021 | 21 | 12% | 1% | 28 May 2021 |
| H2 2020 | 18 | 15% | 1% | 25 Nov 2020 |
| H1 2020 | 20 | 26% | 1% | 9 Jun 2020 |
Quick answers
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How UK payment reporting works
What is a Payment Practices Report?
What does "paid outside agreed terms" mean?
How often is this data updated?
Is this official government data?
How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.
The 31-day comparison figure is the median across 6,185 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).
Report PL-09263424 · latest period to 31 Oct 2025
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