Their own payment-practices filing · gov.uk
Starling Bank Limited pays suppliers in 12 days on average — inside its 30-day stated terms
Their H1 2026 filing puts the average 18 days inside their stated 30-day term.
- Their stated terms
- 30 days
- Paid outside agreed terms
- 8% of invoices
- Paid after 61+ days
- 0%
- Reporting period
- 1 Oct 2025 – 31 Mar 2026
- Source
- their gov.uk filing, filed 29 Apr 2026
Self-reported figures from their statutory filing. How this is compiled.
Terms vs reality · their H1 2026 filing
Paid 18 days inside the 30-day term they state
Where their invoices landed · share of all invoices
The pattern · last 6 of 10 reports
22 → 12 days — getting faster
The read · computed from their figures
Starling Bank Limited's H1 2026 filing puts their average at 12 days against stated terms of 30 days; 8% of invoices were paid outside agreed terms and 0% took 61 days or longer. Filed 29 Apr 2026.
The direction is faster: from 22 days in H2 2023 to 12 now — 10 days faster across their last 6 reports.
On the latest reported averages: Faster than 86% of the 638 large companies reporting in financial services.
That is 10 statutory periods on record (earliest H2 2021) — a historical record, not a promise for a new invoice.
What they tell their suppliers
In their own words · from the filing
Standard payment terms
Starling's standard payment terms are 30 days. Starling works with suppliers to meet payment terms that work for both parties.
Dispute resolution
1. Email [email protected]: to understand the problem. If resolved, payment is made. If not, escalated to the Vendor Management team to manage according to supplier allocations across all key vendors/other vendors, preferred supplier lists and vendor list. 2. Email to Vendor Management: direct bilateral exchange in a time bound manner to resolve problems. 3. If required, Stakeholder can be queried for a position/decision on invoice query. 4. The process involves Vendor Management and the Accounts Payable team who compile and produce invoices that are required for approvals by Accountable Executives. This channel can be used to discuss disputed invoices.
Every statutory report on record
Most recent first.
| Period | Avg days | Outside terms | 61+ days | Filed |
|---|---|---|---|---|
| H1 2026 | 12 | 8% | 0% | 29 Apr 2026 |
| H2 2025 | 13 | 12% | 1% | 30 Oct 2025 |
| H1 2025 | 13 | 9% | 0% | 30 Apr 2025 |
| H2 2024 | 15 | 12% | 0% | 29 Oct 2024 |
| H1 2024 | 18 | 9% | 0% | 30 Apr 2024 |
| H2 2023 | 22 | 6% | 0% | 27 Oct 2023 |
| H1 2023 | 21 | 13% | 1% | 28 Apr 2023 |
| H2 2022 | 25 | 28% | 3% | 20 Oct 2022 |
| H1 2022 | 27 | 59% | 0% | 29 Apr 2022 |
| H2 2021 | 26 | 68% | 1% | 29 Apr 2022 |
On the public register · Companies House
Company record
- Status
- Active
- Type
- Private Limited Company
- Incorporated
- 18 Jun 2014
- Registered office
- 5TH FLOOR LONDON FRUIT AND WOOL EXCHANGE, LONDON, E1 6PW
Quick answers · Starling Bank Limited
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How UK payment reporting works
What is a Payment Practices Report?
What does "paid outside agreed terms" mean?
How often is this data updated?
Is this official government data?
How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.
The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).
Report PL-09092149 · latest period to 31 Mar 2026
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