Their own payment-practices filing · gov.uk
How long does Onfido Ltd take to pay its suppliers?
Self-reported figure from their statutory filing. How this is compiled.
On the public register · Companies House
Company record
- Status
- Active
- Type
- Private Limited Company
- Incorporated
- 29 Dec 2010
- Registered office
- 9 DEVONSHIRE SQUARE, LONDON, EC2M 4YF
Terms vs reality
Stated terms: 0–60 days. Reported average: 24.
At a glance
The key figures
Vs peers · latest reported averages
The pattern
Getting faster
Average days to pay across their last 4 statutory reports.
Where their supplier invoices land · latest period
The read · computed from their figures
Onfido Ltd has filed 4 statutory payment periods (earliest H1 2022). Their latest report puts the average at 24 days against stated terms of 0–60 days.
The direction is faster: from 30 to 24 days over the window — about 6 days faster.
In the latest period 0% of invoices were paid outside their agreed terms, and 2% landed 61+ days out.
What they tell their suppliers
In their own words · from the filing
Standard payment terms
Our Standard Conditions of Purchase provide for payment Net 30 days in which an invoice is received, subject to (i) a valid invoice being properly provided by the supplier and (ii) the relevant goods and services being delivered and accepted by us, in accordance with the contract. Whilst the company does contract its business on the basis of bespoke terms and conditions, the relevant payment terms are largely consistent with those contained within the Standard Conditions of Purchase.
Dispute resolution
As per our standard conditions of purchase, if a payment dispute arises, then the parties are required to resolve any issues that have been identified and use reasonable endeavours to resolve the dispute amicably. Either with the Accounts Payables team for administrative issues or with the vendor relationship manager, who is their primary point of contact. A valid invoice must be submitted to ensure that it is processed in accordance with Onfido policy, referencing a valid purchase order. Payment without a purchase order is only accepted in exceptional circumstances and must be done so in writing at the time of contract execution. And submitted via the authorised channel, as detailed on the purchase order.
Other information
Where the date that an invoice has been received cannot be reliably established (primarily due to IT limitations), the supplier’s invoice date is used as day “0” for the purposes of the calculation of the reported payment statistics. It is not precisely known when payments credit into a supplier’s bank account (we do not have systems that accurately record this event) and the various payment methods that Onfido uses depending on the timing of payments. For the disclosed statistics, we have made a reasonable estimation of when payments have cleared into a supplier's bank account of 3 days. Where an invoice has been settled through the matching of a credit note, this invoice is not included in the payment statistics. If there is a partial match of a credit note against an invoice, the paym
Every statutory report on record
Most recent first.
| Period | Avg days | Outside terms | 61+ days | Filed |
|---|---|---|---|---|
| H1 2024 | 24 | 0% | 2% | 5 Mar 2025 |
| H1 2023 | 30 | 62% | 6% | 17 Aug 2023 |
| H1 2023 | 32 | 56% | 8% | 22 Mar 2023 |
| H1 2022 | 30 | 42% | 5% | 26 Aug 2022 |
Working-capital effect
What a 24-day cycle ties up
Illustrative. On a hypothetical £12k/month account, at a 24-day vs a 0-day payment cycle.
Late Payment Act. The Late Payment of Commercial Debts Act lets a supplier charge statutory interest and fixed compensation on invoices paid past agreed terms. Work out what a late invoice is worth → Whether it applies depends on your contract — check with an adviser.
Quick answers
Are they getting slower or faster?
What's their typical pay point?
Can I see what this means for my invoices?
Stay ahead
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Their next payment report is due ≈ 28 Aug 2024. We watch their public record and email you when something changes — a new payment report, late filings, insolvency markers, new charges.
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How UK payment reporting works
What is a Payment Practices Report?
What does "paid outside agreed terms" mean?
How often is this data updated?
Is this official government data?
How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.
The 31-day comparison figure is the median across 6,185 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).
Report PL-07479524 · latest period to 31 Jan 2024
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