Their own payment-practices filing · gov.uk
Onfido Ltd pays suppliers in 22 days on average — inside its 30-day stated terms
Their H2 2025 filing puts the average 8 days inside their stated 30-day term.
- Their stated terms
- 30 days
- Paid outside agreed terms
- 0% of invoices
- Paid after 61+ days
- 2%
- Reporting period
- 1 Apr 2025 – 30 Sept 2025
- Source
- their gov.uk filing, filed 25 Sept 2026
Self-reported figures from their statutory filing. How this is compiled.
Terms vs reality · their H2 2025 filing
Paid 8 days inside the 30-day term they state
Where their invoices landed · share of all invoices
The pattern · last 6 of 7 reports
32 → 22 days — getting faster
The read · computed from their figures
Onfido Ltd's H2 2025 filing puts their average at 22 days against stated terms of 30 days; 0% of invoices were paid outside agreed terms and 2% took 61 days or longer. Filed 25 Sept 2026.
The direction is faster: from 32 days in H1 2023 to 22 now — 10 days faster across their last 6 reports.
On the latest reported averages: Faster than 65% of the 593 large companies reporting in administrative & support services.
That is 7 statutory periods on record (earliest H1 2022) — a historical record, not a promise for a new invoice.
What they tell their suppliers
In their own words · from the filing
Standard payment terms
Our Standard Conditions of Purchase provide for payment Net 30 days in which an invoice is received, subject to (i) a valid invoice being properly provided by the supplier and (ii) the relevant goods and services being delivered and accepted by us, in accordance with the contract. Whilst the company does contract its business on the basis of bespoke terms and conditions, the relevant payment terms are largely consistent with those contained within the Standard Conditions of Purchase.
Dispute resolution
As per our standard conditions of purchase, if a payment dispute arises, then the parties are required to resolve any issues that have been identified and use reasonable endeavours to resolve the dispute amicably. Either with the Accounts Payables team for administrative issues or with the vendor relationship manager, who is their primary point of contact. A valid invoice must be submitted to ensure that it is processed in accordance with Onfido policy, referencing a valid purchase order. Payment without a purchase order is only accepted in exceptional circumstances and must be done so in writing at the time of contract execution. And submitted via the authorised channel, as detailed on the purchase order.
Other information
Where the date that an invoice has been received cannot be reliably established (primarily due to IT limitations), the supplier’s invoice date is used as day “0” for the purposes of the calculation of the reported payment statistics. It is not precisely known when payments credit into a supplier’s bank account (we do not have systems that accurately record this event) and the various payment methods that Onfido uses depending on the timing of payments. For the disclosed statistics, we have made a reasonable estimation of when payments have cleared into a supplier's bank account of 3 days. Where an invoice has been settled through the matching of a credit note, this invoice is not included in the payment statistics. If there is a partial match of a credit note against an invoice,
Every statutory report on record
Most recent first.
| Period | Avg days | Outside terms | 61+ days | Filed |
|---|---|---|---|---|
| H2 2025 | 22 | 0% | 2% | 25 Sept 2026 |
| H1 2025 | 26 | 0% | 5% | 25 Sept 2026 |
| H1 2024 | 24 | 0% | 2% | 25 Sept 2026 |
| H1 2024 | 24 | 0% | 2% | 5 Mar 2025 |
| H1 2023 | 30 | 62% | 6% | 17 Aug 2023 |
| H1 2023 | 32 | 56% | 8% | 22 Mar 2023 |
| H1 2022 | 30 | 42% | 5% | 26 Aug 2022 |
On the public register · Companies House
Company record
- Status
- Active
- Type
- Private Limited Company
- Incorporated
- 29 Dec 2010
- Registered office
- 9 DEVONSHIRE SQUARE, LONDON, EC2M 4YF
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How UK payment reporting works
What is a Payment Practices Report?
What does "paid outside agreed terms" mean?
How often is this data updated?
Is this official government data?
How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.
The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).
Report PL-07479524 · latest period to 30 Sept 2025
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