Their own payment-practices filing · gov.uk

Hotel Chocolat Retail Ltd paid suppliers in 50 days on average — inside its shortest stated term

CRN 06868820 · Wholesale & retail trade · 11 statutory reports on record · period to 2 Jul 2023

Dated record. The latest report covers a period ending 2 Jul 2023 and the company hasn’t filed since (it may have dropped below the reporting threshold). Treat the figures as historical.

50daysavg time to pay · H1 2023

Their H1 2023 filing put the average 10 days inside the shortest term they state (60 days).

Their stated terms: 60–90 days
Paid outside agreed terms: 54% of invoices
Paid after 61+ days: 17%
Reporting period: 26 Dec 2022 – 2 Jul 2023
Source: their gov.uk filing, filed 27 Jul 2023

Self-reported figures from their statutory filing. How this is compiled.

Terms vs reality · their H1 2023 filing

Paid 10 days inside the 60-day term they state

PAIDLATE · terms vs the clockdays to pay · 0–100

avg 50d

0 days100 days

reported avg 50 days their filed terms 60–90 days UK median 31 days · n = 6,104 recent filers

Where their invoices landed · share of all invoices

within 30 days 38% 31–60 days 45% 61+ days 17%

Source: their statutory Payment Practices Report #73871, period 26 Dec 2022 – 2 Jul 2023, filed 27 Jul 2023 · gov.uk payment-practices service

Hotel Chocolat Retail Ltd paid 10 days inside the shortest term it states. 54% of invoices still went outside agreed terms; 17% reached 61 days or more. Self-reported in their statutory H1 2023 filing.

The pattern · last 6 of 11 reports

33 → 50 days — slower across the window

PAIDLATE · the patternavg days per report

Last 6 of 11 filed reports · linear day scale · every period is in the table below · Source: gov.uk payment-practices service

17 days slower across the window. From 33 days in H2 2020 to 50 in the H1 2023 filing; the dashed line marks the 60-day term they state.

The read · computed from their figures

Hotel Chocolat Retail Ltd's H1 2023 filing put their average at 50 days against stated terms of 60–90 days; 54% of invoices were paid outside agreed terms and 17% took 61 days or longer. Filed 27 Jul 2023.

The direction is slower: from 33 days in H2 2020 to 50 now — 17 days slower across their last 6 reports.

That is 11 statutory periods on record (earliest H2 2017) — a historical record, not a promise for a new invoice.

In their own words · from the filing

Standard payment terms

Standard payment terms are 60 days from invoice date. Payment runs are performed every two weeks and include all invoices which match an authorised and receipted Purchase order and are either due or will fall due within the week following

Dispute resolution

The Company is committed to dealing with its suppliers in a fair, honest and professional manner. The main point of contact for disputes is Accounts Payable team. To resolve a dispute, the supplier is required to provide any missing information, corrected invoice or credit note.

Other information

During the reporting period a company restructure impacted the purchase ledger team which resulted in delays to invoice processing and payment. New ways of working and new team members are now in place to ensure more prompt payment going forwards

Every statutory report on record

Most recent first.

Period	Avg days	Outside terms	61+ days	Filed
H1 2023	50	54%	17%	27 Jul 2023
H2 2022	33	38%	5%	17 Jan 2023
H1 2022	32	40%	6%	22 Jul 2022
H2 2021	39	43%	8%	27 Jan 2022
H1 2021	39	45%	12%	5 Aug 2021
H2 2020	33	46%	10%	26 Jan 2021
H1 2020	26	36%	6%	22 Jul 2020
H2 2019	23	28%	2%	17 Jan 2020
H1 2019	21	31%	1%	11 Jul 2019
H2 2018	23	23%	3%	28 Jan 2019
H2 2017	18	25%	3%	11 Jan 2018

On the public register · Companies House

Company record

Status: Active
Type: Private Limited Company
Incorporated: 3 Apr 2009
Registered office: MINT HOUSE, ROYSTON, SG8 5HL

0 outstanding charges on the register Accounts due 28 Sept 2026 — overdue

Open the full record at Companies House.

Quick answers · Hotel Chocolat Retail Ltd

Are they getting slower or faster?

Their reported average has moved about 17 days slower over the window (33 → 50 days).

What's their typical pay point?

Their latest filed report put the average at day 50; across their last 6 reports it ranged 32–50 days. Treat that as a historical reference point, not a promise for a new invoice.

Can I see what this means for my invoices?

Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.

Stay ahead

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How UK payment reporting works

What is a Payment Practices Report?

UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.

What does "paid outside agreed terms" mean?

The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.

How often is this data updated?

Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.

Is this official government data?

The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-06868820 · latest period to 2 Jul 2023

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