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Their own payment-practices filing · gov.uk

Paragon Customer Communications (Nottingham) Limited paid suppliers in 53 days on average

CRN 04994924 · 9 statutory reports on record · period to 31 Dec 2021

Dated record. The latest report covers a period ending 31 Dec 2021 and the company hasn’t filed since (it may have dropped below the reporting threshold). Treat the figures as historical.
53daysavg time to pay · H2 2021

Their H2 2021 filing put the average at 53 days, with 27% of invoices paid outside the terms they agreed.

Paid outside agreed terms
27% of invoices
Paid after 61+ days
54%
Reporting period
1 Jul 2021 – 31 Dec 2021
Source
their gov.uk filing, filed 31 Jan 2022

Self-reported figures from their statutory filing. How this is compiled.

Terms vs reality · their H2 2021 filing

Where 53 days sits on the clock

The pattern · last 6 of 9 reports

47 → 53 days — slower across the window

The read · computed from their figures

Paragon Customer Communications (Nottingham) Limited's H2 2021 filing put their average at 53 days; 27% of invoices were paid outside agreed terms and 54% took 61 days or longer. Filed 31 Jan 2022.

The direction is slower: from 47 days in H1 2019 to 53 now — 6 days slower across their last 6 reports.

That is 9 statutory periods on record (earliest H2 2017) — a historical record, not a promise for a new invoice.

In their own words · from the filing

Standard payment terms

60 days, 30 days, 0 days from document date of supplier invoice

Dispute resolution

Initial enquires are addressed to the accounts payable team centrally based at Dagenham. This is by either phone or email to "[email protected]". The AP team wiIl engage internally with requestor staff in any instances where there are queries matching purchase orders to supplier invoice.

Every statutory report on record

Most recent first.

PeriodAvg daysOutside terms61+ daysFiled
H2 20215327%54%31 Jan 2022
H1 20215744%52%3 Aug 2021
H2 20205836%51%21 Feb 2021
H1 20204920%32%10 Aug 2020
H2 20195011%27%31 Jan 2020
H1 20194710%26%1 Aug 2019
H2 20184435%22%25 Jan 2019
H1 20184955%31%24 Aug 2018
H2 20174733%26%25 Jun 2018

Quick answers · Paragon Customer Communications (Nottingham) Limited

Are they getting slower or faster?
Their reported average has moved about 6 days slower over the window (47 → 53 days).
What's their typical pay point?
Their latest filed report put the average at day 53; across their last 6 reports it ranged 47–58 days. Treat that as a historical reference point, not a promise for a new invoice.
Can I see what this means for my invoices?
Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.
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How UK payment reporting works

What is a Payment Practices Report?
UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.
What does "paid outside agreed terms" mean?
The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.
How often is this data updated?
Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.
Is this official government data?
The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-04994924 · latest period to 31 Dec 2021

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