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Their own payment-practices filing · gov.uk

How long does Entrust Support Services Limited take to pay its suppliers?

CRN 04440463 · Financial services · 17 statutory reports on record · period to 30 Jun 2026

12days
their reported average time to pay suppliers, latest period
Faster than mostvs a 31-day median across 6,185 recent filers

Self-reported figure from their statutory filing. How this is compiled.

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On the public register · Companies House

Company record

Status
Active
Type
Private Limited Company
Incorporated
16 May 2002
Registered office
THE RIVERWAY CENTRE, STAFFORD, ST16 3TH
0 outstanding charges on the register Accounts due 30 Sept 2027

Open the full record at Companies House.

Terms vs reality

Stated terms: 7–60 days. Reported average: 12.

Stated terms7–60d
+5 days
Reported avg12d

At a glance

The key figures

7–60d
their stated terms
12%
invoices paid outside terms
±3d
steady pattern

Vs peers · latest reported averages

fasterslower
Faster than 86% of the 661 large companies reporting in financial services.

The pattern

Holding steady

Average days to pay across their last 6 statutory reports.

terms 7d
14
21
17
17
15
12
H2 2023H1 2024H2 2024H1 2025H2 2025H1 2026

Where their supplier invoices land · latest period

within 30 days 90% 31–60 days 8% 61+ days 2%

The read · computed from their figures

Entrust Support Services Limited has filed 17 statutory payment periods (earliest H1 2018). Their latest report puts the average at 12 days against stated terms of 7–60 days.

The pattern is steady — their reported average moves within about ±3 days period to period.

In the latest period 12% of invoices were paid outside their agreed terms, and 2% landed 61+ days out.

What they tell their suppliers

Payment code: Fair Payment Code Offers e-invoicing

In their own words · from the filing

Standard payment terms

7 Days individuals, 14 Days Micro Business, 30 Days SME, 60 Days Large Corporate

Dispute resolution

The accounts payable helpdesk number and email address is printed on all correspondence to suppliers, any disputes are expected to be resolved within 30 days of the dispute being raised

Other information

The information presented in this legal entity represents the performance of ENTRUST SUPPORT SERVICES LIMITED as a standalone entity, it does not represent the performance of the Capita Group, that is: ENTRUST SUPPORT SERVICES LIMITED and all of its subsidiary entities. This is a contained on a voluntary disclosure basis, as the requirements of the Duty to report supplier performance do not extend to Groups of companies, in the entity Capita Group Limited.

Every statutory report on record

Most recent first.

PeriodAvg daysOutside terms61+ daysFiled
H1 20261212%2%29 Jul 2026
H2 2025157%2%30 Jan 2026
H1 20251721%3%27 Jul 2025
H2 20241712%2%7 Feb 2025
H1 20242122%5%31 Jul 2024
H2 20231411%2%2 Feb 2024
H1 20231510%2%1 Aug 2023
H2 2022207%2%30 Jan 2023
H1 20221821%3%29 Jul 2022
H2 2021176%2%21 Jan 2022
H1 2021239%3%30 Jul 2021
H2 20202011%4%26 Jan 2021
H1 2020209%3%26 Jul 2020
H2 20192314%3%24 Jan 2020
H1 20192514%3%26 Jul 2019
H2 20182716%5%30 Jan 2019
H1 20182821%6%26 Jul 2018

Working-capital effect

What a 12-day cycle ties up

Illustrative. On a hypothetical £12k/month account, at a 12-day vs a 7-day payment cycle.

≈ £4,500
of invoicing outstanding at any one time on a 12-day cycle — about £2,000 more than the same account would carry at 7-day terms.

Late Payment Act. The Late Payment of Commercial Debts Act lets a supplier charge statutory interest and fixed compensation on invoices paid past agreed terms. Work out what a late invoice is worth → Whether it applies depends on your contract — check with an adviser.

Quick answers

Are they getting slower or faster?
Their reported average is steady — within about ±3 days period to period, around 12 days.
What's their typical pay point?
Their latest reports average around day 12, moving within about ±3 days. Treat that as a historical reference point, not a promise for a new invoice.
Can I see what this means for my invoices?
Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.

Stay ahead

Watch Entrust Support Services Limited (free)

Their next payment report is due ≈ 26 Jan 2027. We watch their public record and email you when something changes — a new payment report, late filings, insolvency markers, new charges.

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How UK payment reporting works

What is a Payment Practices Report?
UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.
What does "paid outside agreed terms" mean?
The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.
How often is this data updated?
Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.
Is this official government data?
The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,185 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-04440463 · latest period to 30 Jun 2026

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