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Their own payment-practices filing · gov.uk

Giffgaff Limited pays suppliers in 47 days on average — within its stated 30–180 day terms

CRN 04196996 · Information & communication · 17 statutory reports on record · period to 30 Jun 2026

47daysavg time to pay · H1 2026

Their H1 2026 filing puts the average 17 days past the shortest term they state (30 days), still within their 180-day upper term.

Slower than mostvs a 31-day median across 6,104 recent filers
Their stated terms
30–180 days
Paid outside agreed terms
1% of invoices
Paid after 61+ days
32%
Reporting period
1 Jan 2026 – 30 Jun 2026
Source
their gov.uk filing, filed 28 Jul 2026

Self-reported figures from their statutory filing. How this is compiled.

Terms vs reality · their H1 2026 filing

Paid within their stated range — 47 against 30–180 days

The pattern · last 6 of 17 reports

52 → 47 days — getting faster

The read · computed from their figures

Giffgaff Limited's H1 2026 filing puts their average at 47 days against stated terms of 30–180 days; 1% of invoices were paid outside agreed terms and 32% took 61 days or longer. Filed 28 Jul 2026.

The direction is faster: from 52 days in H2 2023 to 47 now — 5 days faster across their last 6 reports.

On the latest reported averages: Slower than 89% of the 476 large companies reporting in information & communication.

That is 17 statutory periods on record (earliest H1 2018) — a historical record, not a promise for a new invoice.

What they tell their suppliers

Offers e-invoicing Offers supply-chain finance

In their own words · from the filing

Standard payment terms

giffgaff adhere to the standard payment terms set by our parent company, Telefonica UK Ltd. These range from 30 days to 180 days and are determined by category of spend. For example, 180 day payment terms are standard for capital expenditure associated with maintenance or development of mobile network infrastructure; 30 day payment terms are standard for media advertising spend. In addition, where a supplier is deemed to be a Small or Medium sized Entity (SME), 30 day payment terms are available upon request. A supplier can apply to be considered an SME by giffgaff if it meets 2 of 3 criteria, those being; <£54m turnover, <£27m balance sheet, <250 employees. giffgaff limited is part of the Virgin Media O2 (VMED O2) Group of entities. The percentages provided in the payment statisti

Dispute resolution

In the event of an invoice dispute or query, suppliers are advised to contact the dedicated accounts payable team ([email protected]) who will aim to resolve all disputes in a fair and timely manner.

Every statutory report on record

Most recent first.

PeriodAvg daysOutside terms61+ daysFiled
H1 2026471%32%28 Jul 2026
H2 2025512%44%28 Jan 2026
H1 2025543%60%29 Jul 2025
H2 2024514%41%30 Jan 2025
H1 2024522%46%26 Jul 2024
H2 2023523%45%30 Jan 2024
H1 2023432%26%28 Jul 2023
H2 2022372%14%27 Jan 2023
H1 2022499%30%27 Jul 2022
H2 2021565%30%28 Jan 2022
H1 2021507%24%2 Aug 2021
H2 2020479%24%29 Jan 2021
H1 2020576%27%30 Jul 2020
H2 20194210%12%29 Jan 2020
H1 20194723%26%26 Jul 2019
H2 20184116%9%30 Jan 2019
H1 20183619%9%27 Jul 2018

On the public register · Companies House

Company record

Status
Active
Type
Private Limited Company
Incorporated
9 Apr 2001
Registered office
500 BROOK DRIVE, READING, RG2 6UU
0 outstanding charges on the register Accounts due 30 Sept 2027

Open the full record at Companies House.

Illustrative · working-capital arithmetic

What a 47-day cycle ties up

A worked example, not a finding. On a hypothetical £12k/month account, at a 47-day vs a 30-day payment cycle.

≈ £18,500
of invoicing outstanding at any one time on a 47-day cycle — about £6,700 more than the same account would carry at 30-day terms.

Late Payment Act. The Late Payment of Commercial Debts (Interest) Act 1998 lets a supplier charge statutory interest and fixed compensation on invoices paid past agreed terms. Work out what a late invoice is worth → Whether it applies depends on your contract — check with an adviser.

Quick answers · Giffgaff Limited

Are they getting slower or faster?
Their reported average has moved about 5 days faster over the window (52 → 47 days).
What's their typical pay point?
Their latest filed report puts the average at day 47; across their last 6 reports it ranged 47–54 days. Treat that as a historical reference point, not a promise for a new invoice.
Can I see what this means for my invoices?
Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.
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How UK payment reporting works

What is a Payment Practices Report?
UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.
What does "paid outside agreed terms" mean?
The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.
How often is this data updated?
Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.
Is this official government data?
The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-04196996 · latest period to 30 Jun 2026

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