Their own payment-practices filing · gov.uk

How long does Giffgaff Limited take to pay its suppliers?

Q: What is a Payment Practices Report?

UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.

Q: What does "paid outside agreed terms" mean?

The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.

Q: How often is this data updated?

Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.

Q: Is this official government data?

The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

CRN 04196996 · Information & communication · 17 statutory reports on record · period to 30 Jun 2026

47days

their reported average time to pay suppliers, latest period

Slower than mostvs a 31-day median across 6,185 recent filers

Self-reported figure from their statutory filing. How this is compiled.

On the public register · Companies House

Company record

Status: Active
Type: Private Limited Company
Incorporated: 9 Apr 2001
Registered office: 500 BROOK DRIVE, READING, RG2 6UU

0 outstanding charges on the register Accounts due 30 Sept 2027

Open the full record at Companies House.

Terms vs reality

Stated terms: 30–180 days. Reported average: 47.

Stated terms30–180d

+17 days

Reported avg47d

At a glance

The key figures

30–180d

their stated terms

invoices paid outside terms

-5d

faster over the window

±4d

steady pattern

Vs peers · latest reported averages

fasterslower

Slower than 89% of the 475 large companies reporting in information & communication.

The pattern

Getting faster

Average days to pay across their last 6 statutory reports.

terms 30d

H2 2023H1 2024H2 2024H1 2025H2 2025H1 2026

Where their supplier invoices land · latest period

within 30 days 38% 31–60 days 30% 61+ days 32%

The read · computed from their figures

Giffgaff Limited has filed 17 statutory payment periods (earliest H1 2018). Their latest report puts the average at 47 days against stated terms of 30–180 days.

The direction is faster: from 52 to 47 days over the window — about 5 days faster.

In the latest period 1% of invoices were paid outside their agreed terms, and 32% landed 61+ days out.

What they tell their suppliers

Offers e-invoicing Offers supply-chain finance

In their own words · from the filing

Standard payment terms

giffgaff adhere to the standard payment terms set by our parent company, Telefonica UK Ltd. These range from 30 days to 180 days and are determined by category of spend. For example, 180 day payment terms are standard for capital expenditure associated with maintenance or development of mobile network infrastructure; 30 day payment terms are standard for media advertising spend. In addition, where a supplier is deemed to be a Small or Medium sized Entity (SME), 30 day payment terms are available upon request. A supplier can apply to be considered an SME by giffgaff if it meets 2 of 3 criteria, those being; <£54m turnover, <£27m balance sheet, <250 employees. giffgaff limited is part of the Virgin Media O2 (VMED O2) Group of entities. The percentages provided in the payment statisti

Dispute resolution

In the event of an invoice dispute or query, suppliers are advised to contact the dedicated accounts payable team ([email protected]) who will aim to resolve all disputes in a fair and timely manner.

Every statutory report on record

Most recent first.

Period	Avg days	Outside terms	61+ days	Filed
H1 2026	47	1%	32%	28 Jul 2026
H2 2025	51	2%	44%	28 Jan 2026
H1 2025	54	3%	60%	29 Jul 2025
H2 2024	51	4%	41%	30 Jan 2025
H1 2024	52	2%	46%	26 Jul 2024
H2 2023	52	3%	45%	30 Jan 2024
H1 2023	43	2%	26%	28 Jul 2023
H2 2022	37	2%	14%	27 Jan 2023
H1 2022	49	9%	30%	27 Jul 2022
H2 2021	56	5%	30%	28 Jan 2022
H1 2021	50	7%	24%	2 Aug 2021
H2 2020	47	9%	24%	29 Jan 2021
H1 2020	57	6%	27%	30 Jul 2020
H2 2019	42	10%	12%	29 Jan 2020
H1 2019	47	23%	26%	26 Jul 2019
H2 2018	41	16%	9%	30 Jan 2019
H1 2018	36	19%	9%	27 Jul 2018

Working-capital effect

What a 47-day cycle ties up

Illustrative. On a hypothetical £12k/month account, at a 47-day vs a 30-day payment cycle.

≈ £18,500

of invoicing outstanding at any one time on a 47-day cycle — about £6,700 more than the same account would carry at 30-day terms.

Late Payment Act. The Late Payment of Commercial Debts Act lets a supplier charge statutory interest and fixed compensation on invoices paid past agreed terms. Work out what a late invoice is worth → Whether it applies depends on your contract — check with an adviser.

Quick answers

Are they getting slower or faster?

Their reported average has moved about 5 days faster over the window (52 → 47 days).

What's their typical pay point?

Their latest reports average around day 47, moving within about ±4 days. Treat that as a historical reference point, not a promise for a new invoice.

Can I see what this means for my invoices?

Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.

Stay ahead

Watch Giffgaff Limited (free)

Their next payment report is due ≈ 26 Jan 2027. We watch their public record and email you when something changes — a new payment report, late filings, insolvency markers, new charges.

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How UK payment reporting works

What is a Payment Practices Report?

UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.

What does "paid outside agreed terms" mean?

The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.

How often is this data updated?

Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.

Is this official government data?

The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,185 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-04196996 · latest period to 30 Jun 2026

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