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Their own payment-practices filing · gov.uk

How long does Rackspace Limited take to pay its suppliers?

CRN 03897010 · Information & communication · 17 statutory reports on record · period to 30 Jun 2026

30days
their reported average time to pay suppliers, latest period
Faster than mostvs a 31-day median across 6,185 recent filers

Self-reported figure from their statutory filing. How this is compiled.

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On the public register · Companies House

Company record

Status
Active
Type
Private Limited Company
Incorporated
20 Dec 1999
Registered office
UNIT 2 6 MILLINGTON ROAD, HAYES, UB3 4AZ
2 outstanding charges — secured borrowing registered Accounts due 30 Sept 2026

Open the full record at Companies House.

Terms vs reality

Stated terms: 60–90 days. Reported average: 30.

Stated terms60–90d
-30 days
Reported avg30d

At a glance

The key figures

60–90d
their stated terms
18%
invoices paid outside terms
-7d
faster over the window
±9d
variable pattern

Vs peers · latest reported averages

fasterslower
Slower than 53% of the 475 large companies reporting in information & communication.

The pattern

Getting faster

Average days to pay across their last 6 statutory reports.

terms 60d
37
42
47
32
32
30
H2 2023H1 2024H2 2024H1 2025H2 2025H1 2026

Where their supplier invoices land · latest period

within 30 days 62% 31–60 days 33% 61+ days 5%

The read · computed from their figures

Rackspace Limited has filed 17 statutory payment periods (earliest H1 2018). Their latest report puts the average at 30 days against stated terms of 60–90 days.

The direction is faster: from 37 to 30 days over the window — about 7 days faster.

In the latest period 18% of invoices were paid outside their agreed terms, and 5% landed 61+ days out.

What they tell their suppliers

Payment code: Prompt Payment Code 8% of invoices in dispute

In their own words · from the filing

Standard payment terms

60 Days net from invoice issue date

Dispute resolution

All Accounts Payable related queries, disputes, complaints will arrive within the team typically via two methods - direct telephone calls or into a dedicated shared mailbox. This mailbox is monitored on a daily basis with a view of intercepting incoming mail in the quickest time possible. Expected response time is 48hrs. The team is divided up into individual areas of ownership based on internal vendor classification (alphabetical, critical and non critical). This allows for a dedicated point of contact being available to our vendors. Each AP Specialist is responsible for handling their individual workload and can typically handle the large majority of incoming queries. Should there be a need, escalation points are in place to ensure more intricate issues are given the attention needed.

Every statutory report on record

Most recent first.

PeriodAvg daysOutside terms61+ daysFiled
H1 20263018%5%31 Jul 2026
H2 20253217%4%20 Jan 2026
H1 20253214%4%31 Jul 2025
H2 20244732%13%28 Jan 2025
H1 20244226%10%28 Jan 2025
H2 20233737%12%10 Jan 2024
H1 20233436%9%13 Jul 2023
H2 20223641%9%19 Jan 2023
H1 20223851%13%13 Jul 2022
H2 20213330%5%28 Jan 2022
H1 20213618%8%30 Jul 2021
H2 20203523%6%21 Jan 2021
H1 20203226%5%31 Jul 2020
H2 20192927%3%13 Jan 2020
H1 20192930%4%22 Jul 2019
H2 20183034%4%24 Jan 2019
H1 20183444%6%30 Jul 2018

Quick answers

Are they getting slower or faster?
Their reported average has moved about 7 days faster over the window (37 → 30 days).
What's their typical pay point?
Their latest reports average around day 30, moving within about ±9 days. Treat that as a historical reference point, not a promise for a new invoice.
Can I see what this means for my invoices?
Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.

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How UK payment reporting works

What is a Payment Practices Report?
UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.
What does "paid outside agreed terms" mean?
The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.
How often is this data updated?
Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.
Is this official government data?
The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,185 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-03897010 · latest period to 30 Jun 2026

Verify the original Companies House file

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