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Their own payment-practices filing · gov.uk

Virgin Mobile Telecoms Limited paid suppliers in 19 days on average — inside its 30-day stated terms

CRN 03707664 · Information & communication · 12 statutory reports on record · period to 31 Dec 2023

Dated record. The latest report covers a period ending 31 Dec 2023 and the company hasn’t filed since (it may have dropped below the reporting threshold). Treat the figures as historical.
19daysavg time to pay · H2 2023

Their H2 2023 filing put the average 11 days inside their stated 30-day term.

Their stated terms
30 days
Paid outside agreed terms
1% of invoices
Paid after 61+ days
1%
Reporting period
1 Jul 2023 – 31 Dec 2023
Source
their gov.uk filing, filed 30 Jan 2024

Self-reported figures from their statutory filing. How this is compiled.

Terms vs reality · their H2 2023 filing

Paid 11 days inside the 30-day term they state

The pattern · last 6 of 12 reports

28 → 19 days — faster across the window

The read · computed from their figures

Virgin Mobile Telecoms Limited's H2 2023 filing put their average at 19 days against stated terms of 30 days; 1% of invoices were paid outside agreed terms and 1% took 61 days or longer. Filed 30 Jan 2024.

The direction is faster: from 28 days in H1 2021 to 19 now — 9 days faster across their last 6 reports.

That is 12 statutory periods on record (earliest H1 2018) — a historical record, not a promise for a new invoice.

In their own words · from the filing

Standard payment terms

Payment terms are agreed with suppliers as part of contract negotiations. Our standard terms are 30 days from the receipt of a valid invoice or the receipt of a valid application for payment. On receipt of a valid invoice these invoices are included in a weekly payment run as they fall due.

Dispute resolution

At Virgin Mobile Telecoms Limited our aim is to resolve invoice queries or disputes in a timely manner and ensure payment are made at the earliest opportunity. If you have a query regarding the payment date or an invoice dispute then the best way to contact us is to raise a query on our Purchase to Pay (P2P) Query Tool https://vm-supplier.custhelp.com. The P2P Team will be able to resolve most queries and can liaise with our internal business contacts on your behalf. More complex disputes may need the business contacts to provide feedback directly. Upon resolution of any disputes or queries if the invoice has become due it will be settled on the next payment run.

Other information

Our suppliers are paid via a weekly payment run which is pulled to cover the week in advance, thus ensuring suppliers should not be paid late.

Every statutory report on record

Most recent first.

PeriodAvg daysOutside terms61+ daysFiled
H2 2023191%1%30 Jan 2024
H1 2023304%3%28 Jul 2023
H2 2022284%2%27 Jan 2023
H1 2022388%7%29 Jul 2022
H2 20213019%5%28 Jan 2022
H1 20212814%2%23 Jul 2021
H2 20202712%1%28 Jan 2021
H1 20202930%3%31 Jul 2020
H2 2019269%0%30 Jan 2020
H1 20192916%1%30 Jul 2019
H2 20183020%2%29 Jan 2019
H1 20183010%4%25 Jul 2018

On the public register · Companies House

Company record

Status
Active
Type
Private Limited Company
Incorporated
29 Jan 1999
Registered office
500 BROOK DRIVE, READING, RG2 6UU
26 outstanding charges — secured borrowing registered Accounts due 30 Sept 2027

Open the full record at Companies House.

Quick answers · Virgin Mobile Telecoms Limited

Are they getting slower or faster?
Their reported average has moved about 9 days faster over the window (28 → 19 days).
What's their typical pay point?
Their latest filed report put the average at day 19; across their last 6 reports it ranged 19–38 days. Treat that as a historical reference point, not a promise for a new invoice.
Can I see what this means for my invoices?
Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.
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How UK payment reporting works

What is a Payment Practices Report?
UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.
What does "paid outside agreed terms" mean?
The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.
How often is this data updated?
Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.
Is this official government data?
The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-03707664 · latest period to 31 Dec 2023

Verify the original Companies House file

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