Their own payment-practices filing · gov.uk
Health-ON-Line Company UK Limited paid suppliers in 12 days on average — inside its 30-day stated terms
Their H1 2021 filing put the average 18 days inside their stated 30-day term.
- Their stated terms
- 30 days
- Paid outside agreed terms
- 3% of invoices
- Paid after 61+ days
- 1%
- Reporting period
- 1 Jan 2021 – 30 Jun 2021
- Source
- their gov.uk filing, filed 28 Jul 2021
Self-reported figures from their statutory filing. How this is compiled.
Terms vs reality · their H1 2021 filing
Paid 18 days inside the 30-day term they state
Where their invoices landed · share of all invoices
The pattern · last 6 of 7 reports
Held steady around 12 days
The read · computed from their figures
Health-ON-Line Company UK Limited's H1 2021 filing put their average at 12 days against stated terms of 30 days; 3% of invoices were paid outside agreed terms and 1% took 61 days or longer. Filed 28 Jul 2021.
The pattern is steady — their reported average moves within about ±2 days period to period.
That is 7 statutory periods on record (earliest H1 2018) — a historical record, not a promise for a new invoice.
In their own words · from the filing
Standard payment terms
Standard contractual terms for goods and services is 30 days. Invoices for which no payment is required because they are covered completely by credit notes would not count as a payment for the purposes of the statistics about payments made (i.e. the average time taken to pay and the proportion paid within 30/60/61+ days), or payments due in the reporting period and the proportion of these paid within the agreed payment period.
Dispute resolution
Any question or difference which may arise concerning the creation, construction, meaning, validity or effect of this Agreement, or any matter arising out of or in connection with this Agreement, shall in the first instance be referred to the AXA Representative and the Supplier Representative for discussion and resolution as soon as reasonably possible and, in any event, within fifteen (15) days of such referral. If the matter is not resolved at this meeting, the dispute shall be escalated to the chief executive officer (or equivalent management position) of the parties as soon as reasonably possible and, in any event, within a further fifteen (15) days. If the unresolved matter is having a serious effect on the Services, the parties shall use reasonable endeavours to reduce the elaps
Every statutory report on record
Most recent first.
| Period | Avg days | Outside terms | 61+ days | Filed |
|---|---|---|---|---|
| H1 2021 | 12 | 3% | 1% | 28 Jul 2021 |
| H2 2020 | 12 | 1% | 0% | 25 Jan 2021 |
| H1 2020 | 13 | 4% | 1% | 23 Jul 2020 |
| H2 2019 | 16 | 3% | 1% | 21 Jan 2020 |
| H1 2019 | 16 | 3% | 2% | 30 Jul 2019 |
| H2 2018 | 14 | 3% | 1% | 23 Jan 2019 |
| H1 2018 | 12 | 3% | 0% | 23 Jul 2018 |
On the public register · Companies House
Company record
- Status
- Active
- Type
- Private Limited Company
- Incorporated
- 26 Oct 1998
- Registered office
- 20 GRACECHURCH STREET, LONDON, EC3V 0BG
Quick answers · Health-ON-Line Company UK Limited
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How UK payment reporting works
What is a Payment Practices Report?
What does "paid outside agreed terms" mean?
How often is this data updated?
Is this official government data?
How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.
The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).
Report PL-03655704 · latest period to 30 Jun 2021
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