Their own payment-practices filing · gov.uk
DHL Services Limited paid suppliers in 38 days on average — inside its 60-day stated terms
Their H1 2025 filing put the average 22 days inside their stated 60-day term.
- Their stated terms
- 60 days
- Paid outside agreed terms
- 100% of invoices
- Paid after 61+ days
- 0%
- Reporting period
- 1 Jan 2025 – 30 Jun 2025
- Source
- their gov.uk filing, filed 30 Jul 2025
Self-reported figures from their statutory filing. How this is compiled.
Terms vs reality · their H1 2025 filing
Paid 22 days inside the 60-day term they state
Where their invoices landed · share of all invoices
The pattern · last 6 of 15 reports
30 → 38 days — slower across the window
The read · computed from their figures
DHL Services Limited's H1 2025 filing put their average at 38 days against stated terms of 60 days; 100% of invoices were paid outside agreed terms and 0% took 61 days or longer. Filed 30 Jul 2025.
The direction is slower: from 30 days in H2 2022 to 38 now — 8 days slower across their last 6 reports.
That is 15 statutory periods on record (earliest H1 2018) — a historical record, not a promise for a new invoice.
What they tell their suppliers
In their own words · from the filing
Standard payment terms
DHL Services Limited is part of the DHL group of companies in the UK. DHL Purchase Order Terms and Conditions sets out that subject to satisfactory receipt and acceptance of the Goods and/or Services, invoices shall become due for payment sixty (60) days after the receipt of a correct invoice by DHL (unless applicable law requires a shorter payment period). Payment shall be made in the currency as stated in the Purchase Order.
Dispute resolution
DHL Purchase Order Terms and Conditions sets out that if DHL disputes any sum on an invoice, subject to applicable law, it may withhold the entire sum owed under that invoice and it will notify the Supplier in writing of such dispute, giving full details of the dispute and of the actual sum it claims on bona fide grounds not to be liable to pay. When suppliers are set up on the company’s system, they are sent a supplier pack. This pack provides the supplier with information on the DHL Purchase Order Terms and Conditions, DHL Supplier Code of Conduct and invoicing procedures including details on invoice disputes and DHL contact details.
Every statutory report on record
Most recent first.
| Period | Avg days | Outside terms | 61+ days | Filed |
|---|---|---|---|---|
| H1 2025 | 38 | 100% | 0% | 30 Jul 2025 |
| H2 2024 | 24 | 0% | 16% | 29 Jan 2025 |
| H1 2024 | 41 | 0% | 25% | 30 Jul 2024 |
| H2 2023 | 37 | 37% | 12% | 30 Jan 2024 |
| H1 2023 | 22 | 17% | 0% | 20 Jul 2023 |
| H2 2022 | 30 | 18% | 6% | 25 Jan 2023 |
| H1 2022 | 25 | 25% | 0% | 28 Jul 2022 |
| H2 2021 | 29 | 8% | 15% | 27 Jan 2022 |
| H1 2021 | 49 | 11% | 11% | 29 Jul 2021 |
| H2 2020 | 27 | 5% | 0% | 28 Jan 2021 |
| H1 2020 | 39 | 15% | 15% | 13 Jul 2020 |
| H2 2019 | 20 | 9% | 4% | 30 Jan 2020 |
| H1 2019 | 21 | 13% | 9% | 25 Jul 2019 |
| H2 2018 | 41 | 8% | 8% | 28 Jan 2019 |
| H1 2018 | 42 | 24% | 20% | 27 Jul 2018 |
On the public register · Companies House
Company record
- Status
- Active
- Type
- Private Limited Company
- Incorporated
- 26 Feb 1997
- Registered office
- 251 MIDSUMMER BOULEVARD, MILTON KEYNES, MK9 1EA
Quick answers · DHL Services Limited
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How UK payment reporting works
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Is this official government data?
How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.
The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).
Report PL-03324664 · latest period to 30 Jun 2025
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