Their own payment-practices filing · gov.uk
L'Occitane Limited paid suppliers in 30 days on average — right on its stated terms
Their H2 2023 filing put the average right on the 30-day term they state.
- Their stated terms
- 30–60 days
- Paid outside agreed terms
- 28% of invoices
- Paid after 61+ days
- 9%
- Reporting period
- 1 Apr 2023 – 30 Sept 2023
- Source
- their gov.uk filing, filed 30 Jan 2024
Self-reported figures from their statutory filing. How this is compiled.
Terms vs reality · their H2 2023 filing
Paid right on the 30-day term they state
Where their invoices landed · share of all invoices
The pattern · last 6 of 9 reports
35 → 30 days — faster across the window
The read · computed from their figures
L'Occitane Limited's H2 2023 filing put their average at 30 days against stated terms of 30–60 days; 28% of invoices were paid outside agreed terms and 9% took 61 days or longer. Filed 30 Jan 2024.
The direction is faster: from 35 days in H1 2021 to 30 now — 5 days faster across their last 6 reports.
That is 9 statutory periods on record (earliest H2 2019) — a historical record, not a promise for a new invoice.
In their own words · from the filing
Standard payment terms
Company policy on new suppliers contracts are to be 60 days from date of invoice. Our terms may vary depending on type of service for example rent, utilities, temporary labour.
Dispute resolution
The account payable team handles the vendor queries by telephone and email. In turn the team will reach out to other departments or external consultants, where applicable, should further information or clarification is required. On resolution a payment can be made.
Every statutory report on record
Most recent first.
| Period | Avg days | Outside terms | 61+ days | Filed |
|---|---|---|---|---|
| H2 2023 | 30 | 28% | 9% | 30 Jan 2024 |
| H1 2023 | 36 | 33% | 13% | 30 Jan 2024 |
| H2 2022 | 36 | 36% | 17% | 30 Jan 2024 |
| H1 2022 | 38 | 30% | 15% | 30 Jan 2024 |
| H2 2021 | 30 | 23% | 11% | 30 Jan 2024 |
| H1 2021 | 35 | 51% | 13% | 29 Apr 2021 |
| H2 2020 | 31 | 61% | 11% | 23 Oct 2020 |
| H1 2020 | 25 | 70% | 3% | 15 Sept 2020 |
| H2 2019 | 20 | 53% | 1% | 15 Sept 2020 |
On the public register · Companies House
Company record
- Status
- Active
- Type
- Private Limited Company
- Incorporated
- 14 Nov 1996
- Registered office
- 2ND FLOOR CAPITAL HOUSE, LONDON, NW1 5DH
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How UK payment reporting works
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What does "paid outside agreed terms" mean?
How often is this data updated?
Is this official government data?
How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.
The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).
Report PL-03278335 · latest period to 30 Sept 2023
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