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Their own payment-practices filing · gov.uk

Victim Support paid suppliers in 11 days on average — inside its shortest stated term

CRN 02158780 · Health & social care · 4 statutory reports on record · period to 31 Mar 2020

Dated record. The latest report covers a period ending 31 Mar 2020 and the company hasn’t filed since (it may have dropped below the reporting threshold). Treat the figures as historical.
11daysavg time to pay · H1 2020

Their H1 2020 filing put the average 3 days inside the shortest term they state (14 days).

Their stated terms
14–30 days
Paid outside agreed terms
1% of invoices
Paid after 61+ days
0%
Reporting period
1 Oct 2019 – 31 Mar 2020
Source
their gov.uk filing, filed 26 Jun 2020

Self-reported figures from their statutory filing. How this is compiled.

Terms vs reality · their H1 2020 filing

Paid 3 days inside the 14-day term they state

The pattern · last 4 of 4 reports

16 → 11 days — faster across the window

The read · computed from their figures

Victim Support's H1 2020 filing put their average at 11 days against stated terms of 14–30 days; 1% of invoices were paid outside agreed terms and 0% took 61 days or longer. Filed 26 Jun 2020.

The direction is faster: from 16 days in H2 2018 to 11 now — 5 days faster across their last 4 reports.

That is 4 statutory periods on record (earliest H2 2018) — a historical record, not a promise for a new invoice.

In their own words · from the filing

Standard payment terms

Agreed invoices are paid within 30 days of the date on which the invoice was raised

Dispute resolution

Disputes are resolved by negotiation between the supplier and the person who ordered the goods or services. The dispute can be escalated upwards as appropriate.

Every statutory report on record

Most recent first.

PeriodAvg daysOutside terms61+ daysFiled
H1 2020111%0%26 Jun 2020
H2 2019112%1%14 Nov 2019
H1 2019133%0%25 Apr 2019
H2 20181610%1%24 Oct 2018

On the public register · Companies House

Company record

Status
Active
Type
PRI/LTD BY GUAR/NSC (Private, limited by guarantee, no share capital)
Incorporated
28 Aug 1987
Registered office
BUILDING 3 WERN FAWR LANE, CARDIFF, CF3 5EA
2 outstanding charges — secured borrowing registered Accounts due 31 Dec 2026

Open the full record at Companies House.

Quick answers · Victim Support

Are they getting slower or faster?
Their reported average has moved about 5 days faster over the window (16 → 11 days).
What's their typical pay point?
Their latest filed report put the average at day 11; across their last 4 reports it ranged 11–16 days. Treat that as a historical reference point, not a promise for a new invoice.
Can I see what this means for my invoices?
Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.
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They haven’t filed a payment report since 26 Jun 2020. We watch their public record and email you when something changes — a new payment report, late filings, insolvency markers, new charges.

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How UK payment reporting works

What is a Payment Practices Report?
UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.
What does "paid outside agreed terms" mean?
The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.
How often is this data updated?
Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.
Is this official government data?
The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-02158780 · latest period to 31 Mar 2020

Verify the original Companies House file

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