Their own payment-practices filing · gov.uk
New Look Retailers Limited pays suppliers in 58 days on average — inside its shortest stated term
Their H1 2026 filing puts the average 2 days inside the shortest term they state (60 days).
- Their stated terms
- 60–75 days
- Paid outside agreed terms
- 23% of invoices
- Paid after 61+ days
- 38%
- Reporting period
- 30 Sept 2025 – 28 Mar 2026
- Source
- their gov.uk filing, filed 21 Apr 2026
Self-reported figures from their statutory filing. How this is compiled.
Terms vs reality · their H1 2026 filing
Paid 2 days inside the 60-day term they state
Where their invoices landed · share of all invoices
The pattern · last 6 of 16 reports
50 → 58 days — slowing down
The read · computed from their figures
New Look Retailers Limited's H1 2026 filing puts their average at 58 days against stated terms of 60–75 days; 23% of invoices were paid outside agreed terms and 38% took 61 days or longer. Filed 21 Apr 2026.
The direction is slower: from 50 days in H2 2023 to 58 now — 8 days slower across their last 6 reports.
On the latest reported averages: Slower than 87% of the 815 large companies reporting in wholesale & retail trade.
That is 16 statutory periods on record (earliest H2 2018) — a historical record, not a promise for a new invoice.
What they tell their suppliers
In their own words · from the filing
Standard payment terms
Standard payment terms for Goods for Resale contracts; 75 days from invoice date Standard payment terms for Goods Not for Resale contracts; Standard payment terms are 60 days following the end of the month of the invoice date.
Dispute resolution
New Look has a dedicated accounts payable helpdesk that offers suppliers support through to query resolution. The team can be contacted by email Monday to Friday (9am – 5pm). Contact by e-mail is usually acknowledged or dealt with within a maximum of 3 working days. Suppliers have the option to directly submit invoices to our E-Invoicing and document management partner which also provides real time data that includes invoice approval and invoice payment status.
Every statutory report on record
Most recent first.
| Period | Avg days | Outside terms | 61+ days | Filed |
|---|---|---|---|---|
| H1 2026 | 58 | 23% | 38% | 21 Apr 2026 |
| H2 2025 | 69 | 41% | 52% | 28 Oct 2025 |
| H1 2025 | 66 | 42% | 54% | 28 Apr 2025 |
| H2 2024 | 53 | 38% | 51% | 16 Oct 2024 |
| H1 2024 | 54 | 25% | 46% | 24 Apr 2024 |
| H2 2023 | 50 | 17% | 43% | 20 Oct 2023 |
| H1 2023 | 57 | 23% | 46% | 21 Apr 2023 |
| H2 2022 | 54 | 25% | 48% | 10 Oct 2022 |
| H1 2022 | 51 | 20% | 43% | 19 Apr 2022 |
| H2 2021 | 47 | 18% | 25% | 21 Oct 2021 |
| H1 2021 | 41 | 21% | 33% | 23 Apr 2021 |
| H2 2020 | 63 | 33% | 28% | 23 Oct 2020 |
| H1 2020 | 41 | 12% | 31% | 23 Apr 2020 |
| H2 2019 | 47 | 11% | 33% | 25 Oct 2019 |
| H1 2019 | 49 | 22% | 38% | 26 Apr 2019 |
| H2 2018 | 50 | 17% | 42% | 19 Oct 2018 |
On the public register · Companies House
Company record
- Status
- Active
- Type
- Private Limited Company
- Incorporated
- 1 Mar 1982
- Registered office
- NEW LOOK HOUSE, WEYMOUTH, DT3 5HJ
Quick answers · New Look Retailers Limited
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How UK payment reporting works
What is a Payment Practices Report?
What does "paid outside agreed terms" mean?
How often is this data updated?
Is this official government data?
How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.
The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).
Report PL-01618428 · latest period to 28 Mar 2026
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