Their own payment-practices filing · gov.uk
How long does New Look Retailers Limited take to pay its suppliers?
Self-reported figure from their statutory filing. How this is compiled.
On the public register · Companies House
Company record
- Status
- Active
- Type
- Private Limited Company
- Incorporated
- 1 Mar 1982
- Registered office
- NEW LOOK HOUSE, WEYMOUTH, DT3 5HJ
Terms vs reality
Stated terms: 60–75 days. Reported average: 58.
At a glance
The key figures
Vs peers · latest reported averages
The pattern
Getting slower
Average days to pay across their last 6 statutory reports.
Where their supplier invoices land · latest period
The read · computed from their figures
New Look Retailers Limited has filed 16 statutory payment periods (earliest H2 2018). Their latest report puts the average at 58 days against stated terms of 60–75 days.
The direction is slower: from 50 to 58 days over the window — about 8 days slower.
In the latest period 23% of invoices were paid outside their agreed terms, and 38% landed 61+ days out.
What they tell their suppliers
In their own words · from the filing
Standard payment terms
Standard payment terms for Goods for Resale contracts; 75 days from invoice date Standard payment terms for Goods Not for Resale contracts; Standard payment terms are 60 days following the end of the month of the invoice date.
Dispute resolution
New Look has a dedicated accounts payable helpdesk that offers suppliers support through to query resolution. The team can be contacted by email Monday to Friday (9am – 5pm). Contact by e-mail is usually acknowledged or dealt with within a maximum of 3 working days. Suppliers have the option to directly submit invoices to our E-Invoicing and document management partner which also provides real time data that includes invoice approval and invoice payment status.
Every statutory report on record
Most recent first.
| Period | Avg days | Outside terms | 61+ days | Filed |
|---|---|---|---|---|
| H1 2026 | 58 | 23% | 38% | 21 Apr 2026 |
| H2 2025 | 69 | 41% | 52% | 28 Oct 2025 |
| H1 2025 | 66 | 42% | 54% | 28 Apr 2025 |
| H2 2024 | 53 | 38% | 51% | 16 Oct 2024 |
| H1 2024 | 54 | 25% | 46% | 24 Apr 2024 |
| H2 2023 | 50 | 17% | 43% | 20 Oct 2023 |
| H1 2023 | 57 | 23% | 46% | 21 Apr 2023 |
| H2 2022 | 54 | 25% | 48% | 10 Oct 2022 |
| H1 2022 | 51 | 20% | 43% | 19 Apr 2022 |
| H2 2021 | 47 | 18% | 25% | 21 Oct 2021 |
| H1 2021 | 41 | 21% | 33% | 23 Apr 2021 |
| H2 2020 | 63 | 33% | 28% | 23 Oct 2020 |
| H1 2020 | 41 | 12% | 31% | 23 Apr 2020 |
| H2 2019 | 47 | 11% | 33% | 25 Oct 2019 |
| H1 2019 | 49 | 22% | 38% | 26 Apr 2019 |
| H2 2018 | 50 | 17% | 42% | 19 Oct 2018 |
Quick answers
Are they getting slower or faster?
What's their typical pay point?
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How UK payment reporting works
What is a Payment Practices Report?
What does "paid outside agreed terms" mean?
How often is this data updated?
Is this official government data?
How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.
The 31-day comparison figure is the median across 6,185 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).
Report PL-01618428 · latest period to 28 Mar 2026
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