Their own payment-practices filing · gov.uk

Neal'S Yard (Natural Remedies) Limited paid suppliers in 41 days on average — inside its 60-day stated terms

CRN 01597194 · Manufacturing · 12 statutory reports on record · period to 30 Sept 2023

Dated record. The latest report covers a period ending 30 Sept 2023 and the company hasn’t filed since (it may have dropped below the reporting threshold). Treat the figures as historical.

41daysavg time to pay · H2 2023

Their H2 2023 filing put the average 19 days inside their stated 60-day term.

Their stated terms: 60 days
Paid outside agreed terms: 93% of invoices
Paid after 61+ days: 18%
Reporting period: 1 Apr 2023 – 30 Sept 2023
Source: their gov.uk filing, filed 30 Oct 2023

Self-reported figures from their statutory filing. How this is compiled.

Terms vs reality · their H2 2023 filing

Paid 19 days inside the 60-day term they state

PAIDLATE · terms vs the clockdays to pay · 0–65

avg 41d

0 days65 days

reported avg 41 days their filed terms 0–60 days UK median 31 days · n = 6,104 recent filers

Where their invoices landed · share of all invoices

within 30 days 32% 31–60 days 51% 61+ days 18%

Source: their statutory Payment Practices Report #77127, period 1 Apr 2023 – 30 Sept 2023, filed 30 Oct 2023 · gov.uk payment-practices service

Neal'S Yard (Natural Remedies) Limited paid 19 days inside its stated 60-day term. 93% of invoices still went outside agreed terms; 18% reached 61 days or more. Self-reported in their statutory H2 2023 filing.

The pattern · last 6 of 12 reports

38 → 41 days — slower across the window

PAIDLATE · the patternavg days per report

Last 6 of 12 filed reports · linear day scale · every period is in the table below · Source: gov.uk payment-practices service

3 days slower across the window. From 38 days in H2 2021 to 41 in the H2 2023 filing; the dashed line marks the 60-day term they state.

The read · computed from their figures

Neal'S Yard (Natural Remedies) Limited's H2 2023 filing put their average at 41 days against stated terms of 60 days; 93% of invoices were paid outside agreed terms and 18% took 61 days or longer. Filed 30 Oct 2023.

The direction is slower: from 38 days in H2 2021 to 41 now — 3 days slower across their last 6 reports.

That is 12 statutory periods on record (earliest H2 2018) — a historical record, not a promise for a new invoice.

In their own words · from the filing

Standard payment terms

Most suppliers are on 30day terms

Dispute resolution

Business process for resolving disputes relating to supplier payments. - Should Accounts Payable not be able to process a supplier invoice due to a price, quantity or other query, the Procurement team are notified with the query. - Procurement check all documentation and contact the supplier to notify them of the discrepancy on the invoice. They may request a credit note or further delivery of goods to be made - Most queries relate to short deliveries or price discrepancies against the original order which the Procurement team are best suited to handle as they raise the P.O.'s and have an established vendor relationship. - Once a resolution is agreed, Procurement notify Accounts Payable and the invoice will then be processed and payment made. - Should the negotiation of the resolution

Every statutory report on record

Most recent first.

Period	Avg days	Outside terms	61+ days	Filed
H2 2023	41	93%	18%	30 Oct 2023
H1 2023	35	89%	10%	26 Apr 2023
H2 2022	34	85%	8%	10 Nov 2022
H1 2022	36	71%	6%	25 Apr 2022
H2 2021	38	2%	10%	28 Oct 2021
H2 2021	38	84%	10%	25 Apr 2022
H1 2021	34	77%	10%	7 Jun 2021
H2 2020	36	74%	9%	20 Nov 2020
H1 2020	34	87%	8%	27 Apr 2020
H2 2019	32	76%	5%	24 Oct 2019
H1 2019	31	69%	8%	25 Apr 2019
H2 2018	31	68%	5%	26 Oct 2018

On the public register · Companies House

Company record

Status: Active
Type: Private Limited Company
Incorporated: 11 Nov 1981
Registered office: 15 NEAL'S YARD, LONDON, WC2H 9DP

2 outstanding charges — secured borrowing registered Accounts due 15 Dec 2026

Open the full record at Companies House.

Quick answers · Neal'S Yard (Natural Remedies) Limited

Are they getting slower or faster?

Their reported average has moved about 3 days slower over the window (38 → 41 days).

What's their typical pay point?

Their latest filed report put the average at day 41; across their last 6 reports it ranged 34–41 days. Treat that as a historical reference point, not a promise for a new invoice.

Can I see what this means for my invoices?

Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.

Stay ahead

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How UK payment reporting works

What is a Payment Practices Report?

UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.

What does "paid outside agreed terms" mean?

The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.

How often is this data updated?

Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.

Is this official government data?

The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-01597194 · latest period to 30 Sept 2023

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