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Their own payment-practices filing · gov.uk

How long does Capita Insurance Services Limited take to pay its suppliers?

CRN 01396443 · Administrative & support services · 16 statutory reports on record · period to 31 Dec 2025

6days
their reported average time to pay suppliers, latest period
Faster than mostvs a 31-day median across 6,185 recent filers

Self-reported figure from their statutory filing. How this is compiled.

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On the public register · Companies House

Company record

Status
Active
Type
Private Limited Company
Incorporated
27 Oct 1978
Registered office
FIRST FLOOR, 2 KINGDOM STREET, LONDON, W2 6BD
0 outstanding charges on the register Accounts due 30 Sept 2026

Open the full record at Companies House.

Terms vs reality

Stated terms: 7–60 days. Reported average: 6.

Stated terms7–60d
-1 days
Reported avg6d

At a glance

The key figures

7–60d
their stated terms
0%
invoices paid outside terms
-15d
faster over the window
±5d
steady pattern

Vs peers · latest reported averages

fasterslower
Faster than 97% of the 608 large companies reporting in administrative & support services.

The pattern

Getting faster

Average days to pay across their last 6 statutory reports.

terms 7d
21
7
14
12
16
6
H1 2023H2 2023H1 2024H2 2024H1 2025H2 2025

Where their supplier invoices land · latest period

within 30 days 97% 31–60 days 3% 61+ days 0%

The read · computed from their figures

Capita Insurance Services Limited has filed 16 statutory payment periods (earliest H1 2018). Their latest report puts the average at 6 days against stated terms of 7–60 days.

The direction is faster: from 21 to 6 days over the window — about 15 days faster.

In the latest period 0% of invoices were paid outside their agreed terms, and 0% landed 61+ days out.

What they tell their suppliers

Offers e-invoicing

In their own words · from the filing

Standard payment terms

7 Days individuals, 14 Days Micro Business, 30 Days SME, 60 Days Large Corporate

Dispute resolution

The accounts payable helpdesk number and email address is printed on all correspondence to suppliers, any disputes are expected to be resolved within 30 days of the dispute being raised

Other information

The information presented in this legal entity represents the performance of CAPITA INSURANCE SERVICES LIMITED as a standalone entity, it does not represent the performance of the Capita Group, that is: CAPITA INSURANCE SERVICES LIMITED and all of its subsidiary entities. This is a contained on a voluntary disclosure basis, as the requirements of the Duty to report supplier performance do not extend to Groups of companies, in the entity Capita Group Limited.

Every statutory report on record

Most recent first.

PeriodAvg daysOutside terms61+ daysFiled
H2 202560%0%30 Jan 2026
H1 20251614%9%24 Jul 2025
H2 2024123%5%7 Feb 2025
H1 2024145%4%31 Jul 2024
H2 202370%0%2 Feb 2024
H1 2023210%0%1 Aug 2023
H2 2022141%1%30 Jan 2023
H1 2022100%0%29 Jul 2022
H2 202180%0%21 Jan 2022
H1 202163%1%30 Jul 2021
H2 202063%1%25 Jan 2021
H1 202094%2%25 Jul 2020
H2 20192428%2%24 Jan 2020
H1 20192823%1%26 Jul 2019
H2 20185224%6%30 Jan 2019
H1 20183835%13%26 Jul 2018

Quick answers

Are they getting slower or faster?
Their reported average has moved about 15 days faster over the window (21 → 6 days).
What's their typical pay point?
Their latest reports average around day 6, moving within about ±5 days. Treat that as a historical reference point, not a promise for a new invoice.
Can I see what this means for my invoices?
Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.

Stay ahead

Watch Capita Insurance Services Limited (free)

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More large companies in administrative & support services

Canyon Offshore Limited · Capita International Limited · Canon (UK) Limited · Capita Resourcing Limited · Bvlgari (UK) Limited · Capita Travel and Events Limited

How UK payment reporting works

What is a Payment Practices Report?
UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.
What does "paid outside agreed terms" mean?
The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.
How often is this data updated?
Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.
Is this official government data?
The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,185 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-01396443 · latest period to 31 Dec 2025

Verify the original Companies House file

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