Their own payment-practices filing · gov.uk
The Body Shop International Limited paid suppliers in 10 days on average — within its stated 4–90 day terms
Their H2 2023 filing put the average 6 days past the shortest term they state (4 days), still within their 90-day upper term.
- Their stated terms
- 4–90 days
- Paid outside agreed terms
- 4% of invoices
- Paid after 61+ days
- 2%
- Reporting period
- 1 Jul 2023 – 31 Dec 2023
- Source
- their gov.uk filing, filed 30 Jan 2024
Self-reported figures from their statutory filing. How this is compiled.
Terms vs reality · their H2 2023 filing
Paid within their stated range — 10 against 4–90 days
Where their invoices landed · share of all invoices
The pattern · last 6 of 12 reports
16 → 10 days — faster across the window
The read · computed from their figures
The Body Shop International Limited's H2 2023 filing put their average at 10 days against stated terms of 4–90 days; 4% of invoices were paid outside agreed terms and 2% took 61 days or longer. Filed 30 Jan 2024.
The direction is faster: from 16 days in H1 2021 to 10 now — 6 days faster across their last 6 reports.
That is 12 statutory periods on record (earliest H1 2018) — a historical record, not a promise for a new invoice.
In their own words · from the filing
Standard payment terms
The Body Shop International Limited works to a standard set of payment terms, which are 45 days from end of month after the invoice is received for non-stock vendors and 60 days from invoice for stock vendors. Variations to standard terms exist based on agreements with suppliers, including payments for rent and utilities. The Body Shop at Home Consultants are paid within 4 to 7 days in accordance with “The Body Shop at Home Independent Consultant Agreement”.
Dispute resolution
The Body Shop International Limited ordinarily engages with suppliers under our General Terms of Purchase or other standardized supply agreements. Initially, supplier disputes should be raised with The Body Shop’s Accounts Payable team via email, who will endeavour to resolve the dispute with the supplier. Where the issue cannot be resolved, the issue will be referred to The Body Shop employee with whom the supplier has engaged for the goods or services, or directly with our International Sourcing team as appropriate. The Body Shop at Home Consultants can raise a dispute directly on The Body Shop at Home Consultant’s portal, which will be resolved directly by The Body Shop at Home team.
Other information
During the first half of 2022, The Body Shop International Limited renegotiated the standard payment terms with non-stock vendors and starting in July 2022, the standard payment terms were increased from 30 to 45 days end of month (unchanged for stock vendors). In addition, due to a new process implemented in June 2022, the frequency of payments to The Body Shop at Home Consultants increased significantly, which had a positive impact on the payment statistics.
Every statutory report on record
Most recent first.
| Period | Avg days | Outside terms | 61+ days | Filed |
|---|---|---|---|---|
| H2 2023 | 10 | 4% | 2% | 30 Jan 2024 |
| H1 2023 | 8 | 3% | 2% | 11 Aug 2023 |
| H2 2022 | 9 | 4% | 1% | 30 Jan 2023 |
| H1 2022 | 46 | 48% | 19% | 29 Jul 2022 |
| H2 2021 | 20 | 17% | 7% | 28 Jan 2022 |
| H1 2021 | 16 | 38% | 5% | 29 Jul 2021 |
| H2 2020 | 13 | 11% | 4% | 29 Jan 2021 |
| H1 2020 | 24 | 22% | 10% | 16 Jul 2020 |
| H2 2019 | 30 | 23% | 11% | 30 Jan 2020 |
| H1 2019 | 33 | 43% | 11% | 31 Jul 2019 |
| H2 2018 | 29 | 30% | 9% | 30 Jan 2019 |
| H1 2018 | 41 | 39% | 13% | 30 Jul 2018 |
On the public register · Companies House
Company record
- Status
- Liquidation
- Type
- Private Limited Company
- Incorporated
- 1 Nov 1976
- Registered office
- C/O FRP ADVISORY TRADING LIMITED 2ND FLOOR, LONDON, EC4N 6EU
Illustrative · working-capital arithmetic
What a 10-day cycle ties up
A worked example, not a finding. On a hypothetical £12k/month account, at a 10-day vs a 4-day payment cycle.
Late Payment Act. The Late Payment of Commercial Debts (Interest) Act 1998 lets a supplier charge statutory interest and fixed compensation on invoices paid past agreed terms. Work out what a late invoice is worth → Whether it applies depends on your contract — check with an adviser.
Quick answers · The Body Shop International Limited
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How UK payment reporting works
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Is this official government data?
How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.
The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).
Report PL-01284170 · latest period to 31 Dec 2023
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