Their own payment-practices filing · gov.uk
How long does The Body Shop International Limited take to pay its suppliers?
Self-reported figure from their statutory filing. How this is compiled.
On the public register · Companies House
Company record
- Status
- Liquidation
- Type
- Private Limited Company
- Incorporated
- 1 Nov 1976
- Registered office
- C/O FRP ADVISORY TRADING LIMITED 2ND FLOOR, LONDON, EC4N 6EU
Terms vs reality
Stated terms: 4–90 days. Reported average: 10.
At a glance
The key figures
Vs peers · latest reported averages
The pattern
Getting faster
Average days to pay across their last 6 statutory reports.
Where their supplier invoices land · latest period
The read · computed from their figures
The Body Shop International Limited has filed 12 statutory payment periods (earliest H1 2018). Their latest report puts the average at 10 days against stated terms of 4–90 days.
The direction is faster: from 16 to 10 days over the window — about 6 days faster.
In the latest period 4% of invoices were paid outside their agreed terms, and 2% landed 61+ days out.
In their own words · from the filing
Standard payment terms
The Body Shop International Limited works to a standard set of payment terms, which are 45 days from end of month after the invoice is received for non-stock vendors and 60 days from invoice for stock vendors. Variations to standard terms exist based on agreements with suppliers, including payments for rent and utilities. The Body Shop at Home Consultants are paid within 4 to 7 days in accordance with “The Body Shop at Home Independent Consultant Agreement”.
Dispute resolution
The Body Shop International Limited ordinarily engages with suppliers under our General Terms of Purchase or other standardized supply agreements. Initially, supplier disputes should be raised with The Body Shop’s Accounts Payable team via email, who will endeavour to resolve the dispute with the supplier. Where the issue cannot be resolved, the issue will be referred to The Body Shop employee with whom the supplier has engaged for the goods or services, or directly with our International Sourcing team as appropriate. The Body Shop at Home Consultants can raise a dispute directly on The Body Shop at Home Consultant’s portal, which will be resolved directly by The Body Shop at Home team.
Other information
During the first half of 2022, The Body Shop International Limited renegotiated the standard payment terms with non-stock vendors and starting in July 2022, the standard payment terms were increased from 30 to 45 days end of month (unchanged for stock vendors). In addition, due to a new process implemented in June 2022, the frequency of payments to The Body Shop at Home Consultants increased significantly, which had a positive impact on the payment statistics.
Every statutory report on record
Most recent first.
| Period | Avg days | Outside terms | 61+ days | Filed |
|---|---|---|---|---|
| H2 2023 | 10 | 4% | 2% | 30 Jan 2024 |
| H1 2023 | 8 | 3% | 2% | 11 Aug 2023 |
| H2 2022 | 9 | 4% | 1% | 30 Jan 2023 |
| H1 2022 | 46 | 48% | 19% | 29 Jul 2022 |
| H2 2021 | 20 | 17% | 7% | 28 Jan 2022 |
| H1 2021 | 16 | 38% | 5% | 29 Jul 2021 |
| H2 2020 | 13 | 11% | 4% | 29 Jan 2021 |
| H1 2020 | 24 | 22% | 10% | 16 Jul 2020 |
| H2 2019 | 30 | 23% | 11% | 30 Jan 2020 |
| H1 2019 | 33 | 43% | 11% | 31 Jul 2019 |
| H2 2018 | 29 | 30% | 9% | 30 Jan 2019 |
| H1 2018 | 41 | 39% | 13% | 30 Jul 2018 |
Working-capital effect
What a 10-day cycle ties up
Illustrative. On a hypothetical £12k/month account, at a 10-day vs a 4-day payment cycle.
Late Payment Act. The Late Payment of Commercial Debts Act lets a supplier charge statutory interest and fixed compensation on invoices paid past agreed terms. Work out what a late invoice is worth → Whether it applies depends on your contract — check with an adviser.
Quick answers
Are they getting slower or faster?
What's their typical pay point?
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How UK payment reporting works
What is a Payment Practices Report?
What does "paid outside agreed terms" mean?
How often is this data updated?
Is this official government data?
How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.
The 31-day comparison figure is the median across 6,185 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).
Report PL-01284170 · latest period to 31 Dec 2023
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