Their own payment-practices filing · gov.uk

United Response paid suppliers in 32 days on average — 2 days past its stated terms

CRN 01133776 · Other services · 7 statutory reports on record · period to 30 Sept 2021

Dated record. The latest report covers a period ending 30 Sept 2021 and the company hasn’t filed since (it may have dropped below the reporting threshold). Treat the figures as historical.

32daysavg time to pay · H2 2021

Their H2 2021 filing put the average 2 days past the 30-day term they state.

Their stated terms: 14–30 days
Paid outside agreed terms: 4% of invoices
Paid after 61+ days: 22%
Reporting period: 1 Apr 2021 – 30 Sept 2021
Source: their gov.uk filing, filed 5 Nov 2021

Self-reported figures from their statutory filing. How this is compiled.

Terms vs reality · their H2 2021 filing

Paid 2 days past their stated terms

PAIDLATE · terms vs the clockdays to pay · 0–40

avg 32d

0 days40 days

reported avg 32 days their filed terms 14–30 days UK median 31 days · n = 6,104 recent filers

Where their invoices landed · share of all invoices

within 30 days 51% 31–60 days 27% 61+ days 22%

Source: their statutory Payment Practices Report #51551, period 1 Apr 2021 – 30 Sept 2021, filed 5 Nov 2021 · gov.uk payment-practices service

United Response paid 2 days past its own stated terms. 4% of invoices still went outside agreed terms; 22% reached 61 days or more. Self-reported in their statutory H2 2021 filing.

The pattern · last 6 of 7 reports

Held steady around 32 days

PAIDLATE · the patternavg days per report

Last 6 of 7 filed reports · linear day scale · every period is in the table below · Source: gov.uk payment-practices service

Steady around 32 days. Their reported average has moved within about ±4 days period to period; the dashed line marks the 14-day term they state.

The read · computed from their figures

United Response's H2 2021 filing put their average at 32 days against stated terms of 14–30 days; 4% of invoices were paid outside agreed terms and 22% took 61 days or longer. Filed 5 Nov 2021.

The pattern is steady — their reported average moves within about ±4 days period to period.

That is 7 statutory periods on record (earliest H2 2018) — a historical record, not a promise for a new invoice.

In their own words · from the filing

Standard payment terms

Where payment terms are not advised, United Response assumes 30 days standard payment days, but aims to pay small sole proprietor businesses within 14

Dispute resolution

Invoices, statements and complaints should be addressed to [email protected] and complaints will be addressed as a priority. United Response makes 2 weekly payment runs (with the exception of the month-end close week) so payments are processed as close to due date as possible. Statements are reviewed and copy invoices requested where necessary. United Response contacts suppliers with disputed invoices as soon as recognised. Complaints are dealt with on receipt, going back to the person or service referenced on the invoice

Every statutory report on record

Most recent first.

Period	Avg days	Outside terms	61+ days	Filed
H2 2021	32	4%	22%	5 Nov 2021
H1 2021	38	2%	13%	4 May 2021
H2 2020	39	8%	11%	5 Nov 2020
H1 2020	32	1%	8%	29 Apr 2020
H2 2019	32	2%	6%	1 Nov 2019
H1 2019	33	1%	8%	13 May 2019
H2 2018	42	2%	16%	11 Dec 2018

On the public register · Companies House

Company record

Status: Active
Type: PRI/LTD BY GUAR/NSC (Private, limited by guarantee, no share capital)
Incorporated: 11 Sept 1973
Registered office: ROWAN HOUSE, TEDDINGTON, TW11 9BP

2 outstanding charges — secured borrowing registered Accounts due 31 Dec 2026

Open the full record at Companies House.

Illustrative · working-capital arithmetic

What a 32-day cycle ties up

A worked example, not a finding. On a hypothetical £12k/month account, at a 32-day vs a 14-day payment cycle.

≈ £12,500

of invoicing outstanding at any one time on a 32-day cycle — about £7,100 more than the same account would carry at 14-day terms.

Late Payment Act. The Late Payment of Commercial Debts (Interest) Act 1998 lets a supplier charge statutory interest and fixed compensation on invoices paid past agreed terms. Work out what a late invoice is worth → Whether it applies depends on your contract — check with an adviser.

Quick answers · United Response

Are they getting slower or faster?

Their reported average was steady — within about ±4 days period to period, around 32 days.

What's their typical pay point?

Their latest reports averaged around day 32, moving within about ±4 days. Treat that as a historical reference point, not a promise for a new invoice.

Can I see what this means for my invoices?

Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.

Stay ahead

Watch United Response (free)

They haven’t filed a payment report since 5 Nov 2021. We watch their public record and email you when something changes — a new payment report, late filings, insolvency markers, new charges.

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How UK payment reporting works

What is a Payment Practices Report?

UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.

What does "paid outside agreed terms" mean?

The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.

How often is this data updated?

Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.

Is this official government data?

The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-01133776 · latest period to 30 Sept 2021

Verify the original Companies House file

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