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Their own payment-practices filing · gov.uk

How long does United Response take to pay its suppliers?

CRN 01133776 · Other services · 7 statutory reports on record · period to 30 Sept 2021

32days
their reported average time to pay suppliers, latest period
Around averagevs a 31-day median across 6,185 recent filers

Self-reported figure from their statutory filing. How this is compiled.

Share
Dated record. The latest report covers a period ending 30 Sept 2021 and the company hasn’t filed since (it may have dropped below the reporting threshold). Treat the figures as historical.

On the public register · Companies House

Company record

Status
Active
Type
PRI/LTD BY GUAR/NSC (Private, limited by guarantee, no share capital)
Incorporated
11 Sept 1973
Registered office
ROWAN HOUSE GROUND FLOOR, TEDDINGTON, TW11 9BP
2 outstanding charges — secured borrowing registered Accounts due 31 Dec 2026

Open the full record at Companies House.

Terms vs reality

Stated terms: 14–30 days. Reported average: 32.

Stated terms14–30d
+18 days
Reported avg32d

At a glance

The key figures

14–30d
their stated terms
4%
invoices paid outside terms
±4d
steady pattern

Vs peers · latest reported averages

fasterslower
Slower than 53% of the 118 large companies reporting in other services.

The pattern

Holding steady

Average days to pay across their last 6 statutory reports.

terms 14d
33
32
32
39
38
32
H1 2019H2 2019H1 2020H2 2020H1 2021H2 2021

Where their supplier invoices land · latest period

within 30 days 51% 31–60 days 27% 61+ days 22%

The read · computed from their figures

United Response has filed 7 statutory payment periods (earliest H2 2018). Their latest report puts the average at 32 days against stated terms of 14–30 days.

The pattern is steady — their reported average moves within about ±4 days period to period.

In the latest period 4% of invoices were paid outside their agreed terms, and 22% landed 61+ days out.

In their own words · from the filing

Standard payment terms

Where payment terms are not advised, United Response assumes 30 days standard payment days, but aims to pay small sole proprietor businesses within 14

Dispute resolution

Invoices, statements and complaints should be addressed to [email protected] and complaints will be addressed as a priority. United Response makes 2 weekly payment runs (with the exception of the month-end close week) so payments are processed as close to due date as possible. Statements are reviewed and copy invoices requested where necessary. United Response contacts suppliers with disputed invoices as soon as recognised. Complaints are dealt with on receipt, going back to the person or service referenced on the invoice

Every statutory report on record

Most recent first.

PeriodAvg daysOutside terms61+ daysFiled
H2 2021324%22%5 Nov 2021
H1 2021382%13%4 May 2021
H2 2020398%11%5 Nov 2020
H1 2020321%8%29 Apr 2020
H2 2019322%6%1 Nov 2019
H1 2019331%8%13 May 2019
H2 2018422%16%11 Dec 2018

Working-capital effect

What a 32-day cycle ties up

Illustrative. On a hypothetical £12k/month account, at a 32-day vs a 14-day payment cycle.

≈ £12,500
of invoicing outstanding at any one time on a 32-day cycle — about £7,100 more than the same account would carry at 14-day terms.

Late Payment Act. The Late Payment of Commercial Debts Act lets a supplier charge statutory interest and fixed compensation on invoices paid past agreed terms. Work out what a late invoice is worth → Whether it applies depends on your contract — check with an adviser.

Quick answers

Are they getting slower or faster?
Their reported average is steady — within about ±4 days period to period, around 32 days.
What's their typical pay point?
Their latest reports average around day 32, moving within about ±4 days. Treat that as a historical reference point, not a promise for a new invoice.
Can I see what this means for my invoices?
Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.

Stay ahead

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Their next payment report is due ≈ 28 Apr 2022. We watch their public record and email you when something changes — a new payment report, late filings, insolvency markers, new charges.

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How UK payment reporting works

What is a Payment Practices Report?
UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.
What does "paid outside agreed terms" mean?
The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.
How often is this data updated?
Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.
Is this official government data?
The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,185 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-01133776 · latest period to 30 Sept 2021

Verify the original Companies House file

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