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Their own payment-practices filing · gov.uk

Iss Facility Services Limited pays suppliers in 31 days on average — within its stated 1–60 day terms

CRN 00890885 · Accommodation & food · 17 statutory reports on record · period to 30 Jun 2026

31daysavg time to pay · H1 2026

Their H1 2026 filing puts the average 30 days past the shortest term they state (1 days), still within their 60-day upper term.

Around averagevs a 31-day median across 6,104 recent filers
Their stated terms
1–60 days
Paid outside agreed terms
22% of invoices
Paid after 61+ days
4%
Reporting period
1 Jan 2026 – 30 Jun 2026
Source
their gov.uk filing, filed 30 Jul 2026

Self-reported figures from their statutory filing. How this is compiled.

Terms vs reality · their H1 2026 filing

Paid within their stated range — 31 against 1–60 days

The pattern · last 6 of 17 reports

43 → 31 days — getting faster

The read · computed from their figures

Iss Facility Services Limited's H1 2026 filing puts their average at 31 days against stated terms of 1–60 days; 22% of invoices were paid outside agreed terms and 4% took 61 days or longer. Filed 30 Jul 2026.

The direction is faster: from 43 days in H2 2023 to 31 now — 12 days faster across their last 6 reports.

On the latest reported averages: Faster than 59% of the 145 large companies reporting in accommodation & food.

That is 17 statutory periods on record (earliest H1 2018) — a historical record, not a promise for a new invoice.

What they tell their suppliers

Offers e-invoicing 4% of invoices in dispute

In their own words · from the filing

Standard payment terms

Payment terms vary by supplier and are agreed as part of contract negotiations.

Dispute resolution

Suppliers can contact the Accounts Payable team regarding payment queries at our Finance Service Centre via [email protected] or contact the ISS requisitioner, information is included on the Purchase Orders.

Other information

We follow a strict "no purchase order, no payment" policy. Unless an exception is formally approved by an authorised representative, any invoice submitted without a valid purchase order number will be rejected and returned to the supplier. To provide more detail on the total value of payments not paid within agreed period: £12,499,685 was Intercompany and £2,707,024 were due to a dispute.

Every statutory report on record

Most recent first.

PeriodAvg daysOutside terms61+ daysFiled
H1 20263122%4%30 Jul 2026
H2 20253614%7%26 Jan 2026
H1 20254613%7%30 Jul 2025
H2 20244523%5%27 Jan 2025
H1 20244416%5%18 Jul 2024
H2 20234316%5%29 Jan 2024
H1 20234218%5%26 Jul 2023
H2 20224220%5%25 Jan 2023
H1 20224218%4%28 Jul 2022
H2 20214119%5%26 Jan 2022
H1 20214722%8%30 Jul 2021
H2 20206035%12%29 Jan 2021
H1 20205979%39%30 Jul 2020
H2 20197056%33%30 Jan 2020
H1 20195195%35%25 Jul 2019
H2 20184693%28%31 Jan 2019
H1 20185660%38%31 Jul 2018

On the public register · Companies House

Company record

Status
Active
Type
Private Limited Company
Incorporated
31 Oct 1966
Registered office
VELOCITY 1 BROOKLANDS DRIVE, WEYBRIDGE, KT13 0SL
1 outstanding charge — secured borrowing registered Accounts due 30 Sept 2027

Open the full record at Companies House.

Illustrative · working-capital arithmetic

What a 31-day cycle ties up

A worked example, not a finding. On a hypothetical £12k/month account, at a 31-day vs a 1-day payment cycle.

≈ £12,000
of invoicing outstanding at any one time on a 31-day cycle — about £11,800 more than the same account would carry at 1-day terms.

Late Payment Act. The Late Payment of Commercial Debts (Interest) Act 1998 lets a supplier charge statutory interest and fixed compensation on invoices paid past agreed terms. Work out what a late invoice is worth → Whether it applies depends on your contract — check with an adviser.

Quick answers · Iss Facility Services Limited

Are they getting slower or faster?
Their reported average has moved about 12 days faster over the window (43 → 31 days).
What's their typical pay point?
Their latest filed report puts the average at day 31; across their last 6 reports it ranged 31–46 days. Treat that as a historical reference point, not a promise for a new invoice.
Can I see what this means for my invoices?
Run the live check — it re-reads their record and their live Companies House file, on the amount you invoice.
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More large companies in accommodation & food

Intertain (Bars) Limited · Iss Mediclean Limited · Interserve Catering Services Limited · J D Wetherspoon PLC · Interpub Limited · J.M.C. Restaurants Limited

How UK payment reporting works

What is a Payment Practices Report?
UK companies and LLPs above a size threshold — broadly, two of: turnover over £54m, balance sheet over £27m, or more than 250 employees — must report twice a year, under the Reporting on Payment Practices and Performance Regulations 2017, how quickly they actually pay suppliers: the average time to pay, the share of invoices paid in 30 days or fewer, 31 to 60 days and 61 days or longer, and their standard payment terms. Those thresholds apply to financial years beginning on or after 6 April 2025; for earlier financial years they were £36m and £18m, with the same 250-employee test.
What does "paid outside agreed terms" mean?
The share of invoices paid later than the terms in the supplier contract. If terms are 30 days and an invoice is paid on day 45, it counts as paid outside terms, regardless of the headline average.
How often is this data updated?
Each report covers a six-month period and must be filed within 30 days of that period ending, so a company's record refreshes roughly twice a year. PaidLate re-reads the register as new reports are filed.
Is this official government data?
The underlying payment figures come from the company's own statutory filings on the gov.uk payment-practices service; company-status data comes from Companies House. PaidLate calculates trends, comparisons and summaries from those records. It does not use surveys or credit-agency scores.

How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.

The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).

Report PL-00890885 · latest period to 30 Jun 2026

Verify the original Companies House file

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