Their own payment-practices filing · gov.uk
Abbey Life Assurance Company Limited paid suppliers in 37 days on average — 7 days past its stated terms
Their H2 2019 filing put the average 7 days past the 30-day term they state.
- Their stated terms
- 30 days
- Paid outside agreed terms
- 30% of invoices
- Paid after 61+ days
- 0%
- Reporting period
- 1 Jul 2019 – 31 Dec 2019
- Source
- their gov.uk filing, filed 29 Jan 2020
Self-reported figures from their statutory filing. How this is compiled.
Terms vs reality · their H2 2019 filing
Paid 7 days past their stated terms
Where their invoices landed · share of all invoices
The pattern · last 4 of 4 reports
67 → 37 days — faster across the window
The read · computed from their figures
Abbey Life Assurance Company Limited's H2 2019 filing put their average at 37 days against stated terms of 30 days; 30% of invoices were paid outside agreed terms and 0% took 61 days or longer. Filed 29 Jan 2020.
The direction is faster: from 67 days in H1 2018 to 37 now — 30 days faster across their last 4 reports.
That is 4 statutory periods on record (earliest H1 2018) — a historical record, not a promise for a new invoice.
What they tell their suppliers
In their own words · from the filing
Standard payment terms
The business' standard payment terms are for all undisputed invoices to be paid within 30 days of receipt. The maximum contractual payment period is 30 days from the receipt of an invoice and there have been no changes to the business' standard payment terms in the reporting period. We will agree to shorter terms if the contractual negotiations require it.
Dispute resolution
Phoenix has a dispute resolution process for staff to follow should a query or dispute of an invoice arise, which is published on the intranet. The dispute resolution process is supplemented from a supplier facing perspective with the relevant contractual provisions for invoice query, escalation and dispute processes.
Every statutory report on record
Most recent first.
| Period | Avg days | Outside terms | 61+ days | Filed |
|---|---|---|---|---|
| H2 2019 | 37 | 30% | 0% | 29 Jan 2020 |
| H1 2019 | 21 | 100% | 0% | 31 Jul 2019 |
| H2 2018 | 53 | 55% | 30% | 30 Jan 2019 |
| H1 2018 | 67 | 66% | 20% | 30 Jul 2018 |
On the public register · Companies House
Company record
- Status
- Active
- Type
- Private Limited Company
- Incorporated
- 12 Dec 1961
- Registered office
- 10 BRINDLEYPLACE, BIRMINGHAM, B1 2JB
Illustrative · working-capital arithmetic
What a 37-day cycle ties up
A worked example, not a finding. On a hypothetical £12k/month account, at a 37-day vs a 30-day payment cycle.
Late Payment Act. The Late Payment of Commercial Debts (Interest) Act 1998 lets a supplier charge statutory interest and fixed compensation on invoices paid past agreed terms. Work out what a late invoice is worth → Whether it applies depends on your contract — check with an adviser.
Quick answers · Abbey Life Assurance Company Limited
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How UK payment reporting works
What is a Payment Practices Report?
What does "paid outside agreed terms" mean?
How often is this data updated?
Is this official government data?
How this is compiled. Built from official records only: Companies House and the gov.uk payment-practices service. The payment figures are self-reported — companies over the size threshold must file them by law and the board signs them off. No credit-agency data. The numbers are theirs; the plain-English read is ours. This is information compiled from public records under the Open Government Licence v3.0 — not a credit rating and not advice.
The 31-day comparison figure is the median across 6,104 companies with a current statutory report — every sector pooled, not an average of sector medians (how the figure is built).
Report PL-00710383 · latest period to 31 Dec 2019
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